Sales Support Associate

Essential Duties/Functions

Essential Duties are those that are critical, integral, necessary, crucial, primary, and/or fundamental. These essential functions are the basic job duties that an employee must be able to perform.

Sales Support & Order Processing

• Enter first time order items accurately into the ERP/CRM system, ensuring all required documentation and set-up is complete
• Assist with customer onboarding and internal coordination for new accounts
• Support Sales Team with day-to-day administrative tasks

Sales Reporting & Analysis

• Prepare recurring and ad hoc sales reports (by product, region, customer, or business manager)
• Analyze sales data to identify trends, variances, and opportunities
• Maintain sales dashboards and reporting tools as needed

Pricing & Documentation

• Assist with pricing setup, updates, and maintenance
• Complete and maintain pricing sheets, product data sheets, and sales documentation
• Support margin analysis and pricing consistency efforts

Process Improvement & Team Support

• Help document, organize, and improve sales processes and workflows
• Assist in creating standard operating procedures (SOPs) for the sales team
• Identify opportunities for efficiency and data accuracy improvements

Cross-Functional Collaboration

• Coordinate with Operations, Customer Service, Finance, and Supply Chain teams to ensure order accuracy and timely fulfillment
• Support internal communication related to product availability, pricing, and customer requirements

 

Minimum Requirements

• Bachelor’s degree required (Business, Marketing, Chemistry, Chemical Engineering, Supply Chain, or related field preferred)
• 0–3 years of experience in sales support, sales operations, data analysis, or a related role
• Internship or co-op experience in manufacturing, chemicals, or industrial sales is a plus
• Strong relating (overcoming no trust) and discovery (overcoming no need) skills.
• Ability and willingness to travel. Valid driving license required.  

Knowledge, Skills & Abilities

• Strong attention to detail and data accuracy
• Analytical mindset with the ability to interpret sales data
• Proficiency in Microsoft Excel; experience with CRM or ERP systems preferred
• Clear written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Interest in learning technical products and industrial markets
• Ability to work under pressure, while maintaining a tactful and professional demeanor
• To recognize that health and safety is a responsibility of every employee and to take reasonable care of oneself and others and to comply with Beckers Health and Safety policy and any Beckers procedures/rules that apply to the role. All employees have the responsibility to highlight unsafe conditions and EHS Managers, Officers, Supervisors and above have the responsibility to shut down any activity if it is operating in an unsafe condition.

Preferred Attributes

• Chemical manufacturing or industrial products
• Comfort working with pricing, margins, and product specifications
• Desire to grow into a sales or sales operations role over time

Physical Requirements

• Office environment: ability to seat for prolonged periods of time and extensively use a computer/keyboard.
• Travelling: ability to sustain potential prolonged period of driving and/or travelling
• At Customers: may be exposed to excessive noise, moving machinery, dust, fumes, gases, chemicals.

All your information will be kept confidential according to EEO guidelines.