[TBC] System Analyst / Business Analyst

Project – the aim you’ll have

You’ll be working on a telecom OSS platform used to manage network inventory, plan infrastructure, and support service delivery across fiber and radio networks. The system is a web-based solution integrated with multiple internal and external services (e.g. maps, geocoding, sales systems). You’ll join a cross-functional team working close to real network operations, where your work has direct impact on planning and decision-making.

Position – how you’ll contribute

• Gather and refine business and system requirements together with stakeholders
• Translate real-world network concepts into system logic, data structures, and features
• Prepare clear documentation (requirements, diagrams, API specs) that developers can actually use
• Create mockups or simple prototypes to help visualize and validate ideas early
• Work closely with developers on implementation details and integrations (WS/REST)
• Support testing and help verify whether the system behaves as expected
• Analyze incoming issues from the client and decide whether it’s a bug or an improvement
• Help keep backlog and tasks organized, especially when extra coordination is needed

Expectations – the experience you need

• Around 2 years of experience working as a System or Business Analyst in IT projects
• Ability to understand complex systems and break them down into clear requirements
• Experience with APIs and system integrations
• Confidence in working with documentation (requirements, diagrams, structured specs)
• Ability to work closely with both developers and business stakeholders
• Strong communication skills and ease in discussing ideas, problems, and solutions
• Experience in managing or refining backlog and writing user stories/tasks
• Telecom (especially OSS) experience is welcome, but not required if you can quickly get up to speed in a new domain

Additional skills – the edge you have

• Familiarity with CASE tools, e.g. Enterprise Architect, Visual Paradigm, Camunda Modeler
• Experience with mockup tools (e.g. Axure, Figma) and API tools (e.g. SoapUI)
• Experience with Google Maps-based solutions or similar map visualizations
• Basic SQL skills (data querying, simple updates, reporting)
• Experience working in Agile teams

Our offer – professional development, personal growth

• Flexible employment and remote work  
• International projects with leading global clients 
• International business trips  
• Non-corporate atmosphere 
• Language classes 
• Internal & external training 
• Private healthcare and insurance  
• Multisport card 
• Well-being initiatives 

Position at: Software Mind Poland
This role requires candidates to be based in Poland.