Specialist Selene Finance

Role Summary

The Loss Mitigation Intake Specialist reviews and evaluates the loss mitigation financial packages received by borrowers and authorized third parties. They ensure timely compliance with CFPB regulation by managing a portfolio of loans.

Job Requirements

Education

• Any Bachelors Degree 

Relevant Experience

• Two to four years' related experience and/or training required.
• Loan servicing/origination knowledge

Technical Know-how/Tools used

• Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook).
• Previous experience with MSP, Black Knight/LPS and Fiserv preferred

Roles & Responsibilities

Operational Excellence

Determines who is requesting a modification, what type of financial documents are required, and understands mortgage loan documents.  Updates and maintains a portfolio of loans to ensure CFPB timeline compliance is in accordance with Selene and private label requirements. Reviews and uploads the standard financial documents required to underwrite a file. Works closely with all levels of internal personnel throughout the loan modification intake process. Escalates facially completed financial package for underwriting review. Updates multiple screens in Selene’s system of record.

Stakeholder Management

Liaise with the operations team, vendor management team, and auditors to resolve any exception, as and when required Communicate with US team members and local leaders to resolve issues and maintain a smooth flow of processes

Governance & Compliance

Establish proper records, approvals, documentation, and audit trails for all transactions Ensure adherence to the implementation of effective governance, compliance, and risk management frameworks Manage issues to mitigate impact and risk by early detection of risk items & active team involvement

Key Result Areas

Updates and maintains a portfolio of loans to ensure CFPB timeline compliance is in accordance with Selene and private label requirements. Reviews and uploads the standard financial documents required to underwrite a file.