Executive Assistant Operations Lead

EA Training & Development

• Lead onboarding and training of Executive Assistants to ensure strong, consistent foundations
• Develop practical playbooks, SOPs, and training materials
• Assess readiness and support smooth transition into live client environments
• Continuously improve training based on real delivery insights

Operations & Program Management

• Oversee day-to-day performance and delivery of EAs
• Track output, identify gaps, and implement improvements quickly
• Standardize tools, workflows, and best practices across the team
• Bring structure and clarity to a fast-moving environment

Client Engagement & Delivery Support

• Support client onboarding to ensure seamless EA integration
• Join client calls where needed to maintain alignment and quality
• Act as a point of escalation for operational or service-related issues
• Work closely with internal teams to ensure strong client satisfaction

Team Leadership

• Mentor and guide EAs to maintain high standards of professionalism
• Support performance management and continuous development
• Contribute to hiring and building a strong EA bench

What We’re Looking For

• Bachelor’s degree in a relevant field (Business, HR, Communications, Project Management, or similar)
• 5+ years’ experience supporting senior executives, with exposure to high-performance environments
• Proven ability to lead, mentor, or coordinate a team
• Strong organizational and project management skills with attention to detail
• Confidence working with international clients and remote teams
• Excellent written and verbal communication skills

What Will Set You Apart

• Experience building or improving processes, SOPs, or operational systems
• Relevant certifications (e.g., PMP, PRINCE2, CAP, or similar)
• Exposure to global organizations or distributed teams
• Training or experience in leadership, coaching, or team development

SALIX DATA is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

To join us on this incredible journey, kindly submit your resume and cover letter highlighting your interest in the position and showcasing your relevant qualifications. 

Applications will be considered on a rolling basis. Please note that only shortlisted candidates will be contacted. 

We eagerly anticipate receiving your applications and embarking on this rewarding journey together, making a difference as we make the data meaningful.