Jobs For Humanity

Virtual Call Center Agent

Role

Virtual Call Center Agent

Job type

Full-time

Posted

6 months ago

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Salary

Not disclosed by employer

Job description

 

Position Overview

Virtual Call Center Agent
we’re looking for motivated individuals to join our team.

This is an entry-level role that includes comprehensive on-the-job training. A minimum

9-month commitment is required.

Qualifications

  • Strong verbal and written communication skills
  • Basic computer proficiency
  • Fluent in English
  • Dependable, eager to learn, and open to feedback
  • Must maintain perfect attendance during the initial training period (approximately 2 weeks)

Technical Setup
Laptop Requirements:

  • Windows: 8GB RAM, Intel Core i5 (4 cores) or higher, 2.0GHz+
  • Mac: 8GB RAM, macOS Catalina or Big Sur (M1 chip supported), 2.0GHz+

Audio Equipment:

  • Wired USB headset with a built-in microphone (wireless or Bluetooth headsets are not permitted)

Internet Connection:

  • Wired LTE router using a SIM card and connected by cable
  • Wi-Fi or mobile hotspots will not be accepted

Schedule & Compensation

  • Full-time: 5 days per week, 8–9 hours daily
  • Base pay with potential performance-based incentives
  • Participate in two annual company events

Key Responsibilities

  • Manage inbound and outbound customer calls
  • Handle inquiries and provide appropriate solutions
  • Accurately document interactions and follow company scripts
  • Maintain professionalism and a distraction-free workspace

Application Instructions
To apply, please complete this form: https://bit.ly/Forms-Telemarketingsub
Be sure to mention where you found this job posting in the designated field on the form

 

  • Strong verbal and written communication skills
  • Basic computer proficiency
  • Fluent in English
  • Dependable, eager to learn, and open to feedback
  • Must maintain perfect attendance during the initial training period (approximately 2 weeks)

All your information will be kept confidential according to EEO guidelines.

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