Head of Operations

Location: Lagos

Responsibilities:

We are seeking a head of operations experienced in managing operations with previous relevant industry experience in HMO, insurance or financial service. The candidates will be responsible for directing all aspects of the daily operational activity of Lagos office. Reporting to the MD, this person will head the operations team with the ability to see through the eyes of the customer and consider the provision of services from the perspective of the users.

Qualification:

Qualified to degree level. MBA desirable, with equivalent relevant business experience

Substantial proven operational management experience, gained within a similar sector

Prior people leadership experience gained in a customer-facing function.

Demonstrable ability to inspire, motivate and deliver continuous team performance improvements

Evidence of applying strategic thinking to operational services, with a track record of delivery innovation and exceeding goals.

In-depth knowledge of applicable laws and regulations as they relate to business operations.

Apply through this link - http://www.lextorahjobs.com/vacancies/view/487