OPERATIONS MANAGER

Direct supervision of field staff and all operations staff and personnel

Ensure quality assurances, quality control and management for maximum customer satisfaction

Scheduling and planning of all logistics activities and operations of the company

Ensure the safety and mad worthiness of all operational vehicles, motorbikes and other assets of the company.

Keep the General Manager informed on the status of all operational issues including vehicles and other assets of the company.

Maintain appropriate documentation of maintenance schedules, repairs, work orders and other operating reports for all the company facilities

Provide a monthly report on the activities of the operations department to the General Managed Chief Operating Officer

Monitor and ensure that all aspects of operations and processes of the company meet specified regulations, and report any deviation and /or discrepancies to the General Manager/COO‘

A minimum of a Bachelor’s Degree or equivalent in Business Administration, Engineering or Social Sciences with a minimum of

7 years progressive work experience in a courier /logistics company. A strong analytical skill and ability to work under pressure without supervision is necessary. A higher degree and/or membership of a relevant professional body is an advantage.