Local Only_ Networking/ Telecom Business Analyst

Short Description:-

Receive, process, present data and information regarding our weekly Infrastructure Service Requests.

Complete Description:

Responsible for gathering business and technical requirements during the client kick off meetings. Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services; such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video. Manage multiple projects based on Agency assignments.

• Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business

• processes and determine best process and IT solution integration.

• Ability to obtain and report business and technical requirements

• Facilitate review sessions to discuss projects

• Excellent customer and communication service skills

• Work with multiple network platforms, such as; WAN, MLAN,WLAN, Security, Voice, and Video

• Disseminate information effectively to all teams, customers and technical managers

• Understand a large and complex network environment

Kindly share your resume to  priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130