Human Resources Manager, Climate Pledge Arena

Overview Delaware North Sportservice is searching for a Human Resources Manager to join our HR team at Climate Pledge Arena in Seattle, Washington. As an HR Manager, you will oversee team member onboarding, training, compliance, and employee relations, and be an important partner for your local and enterprise HR team. If you are passionate about hospitality and looking for complex, stimulating work leading high-performing teams, apply now! Additional Details At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts Unit Description Delaware North manages food and beverage services at Climate Pledge Arena, home of the NHL’s Seattle Kraken, WNBA’s Seattle Storm, and premier live music and entertainment. The 740,000-square-foot, renewable energy-powered building is the first net zero-certified arena in the world! Delaware North’s Climate Collective offers the most locally focused, sustainable menu in the sports and entertainment industry. Responsibilities Partner with the Talent Acquisition and HR Operations teams to attract, hire, and onboard new team members Be a bridge between your local and wider HR team; advocate for consistent best practices and share knowledge unique to your location Develop and deliver training to new and existing team members, ensuring they have a thorough understanding of their job functions, policies, procedures, and opportunities for growth Handle employee relations matters, including conducting investigations and complaint resolution Ensure compliance with federal and state employment regulations, as well as company policies and procedures Must have a flexible availabiliy to accomodate varying work schedules Qualifications Minimum of 3 years’ experience as an HR Generalist and at least 2 years as an HR Manager Previous experience using iCIMS, Workday, or similar HRIS system Bachelor's degree in human resources management or related field preferred; PHR or SPHR certification is a plus Hospitality and events based experience a plus Seattle union experience required Strong interpersonal and communication skills Independent problem-solving and analytical abilities Partner with the Talent Acquisition and HR Operations teams to attract, hire, and onboard new team members Be a bridge between your local and wider HR team; advocate for consistent best practices and share knowledge unique to your location Develop and deliver training to new and existing team members, ensuring they have a thorough understanding of their job functions, policies, procedures, and opportunities for growth Handle employee relations matters, including conducting investigations and complaint resolution Ensure compliance with federal and state employment regulations, as well as company policies and procedures Must have a flexible availabiliy to accomodate varying work schedules Minimum of 3 years’ experience as an HR Generalist and at least 2 years as an HR Manager Previous experience using iCIMS, Workday, or similar HRIS system Bachelor's degree in human resources management or related field preferred; PHR or SPHR certification is a plus Hospitality and events based experience a plus Seattle union experience required Strong interpersonal and communication skills Independent problem-solving and analytical abilities