Software Systems Engineer - IV/Storage Support / Storage Implementation Engineer (Only W2 Folks)

Dfw Airport-TX-USA

Storage Operations Engineer (Implementation and Support)  Job Duties:  • Implementation and support of Storage Infrastructure (NetApp Clustered Data OnTAP, NetApp Santricity, HPE 3-PAR, EMC VNX/ VMAX, Cisco MDS SAN, Brocade SAN)  • Administration and diagnostic resolution of advanced maintenance and performance issues on Netapp Clustered Data OnTAP, NetApp Santricity, HPE 3-PAR, EMC VNX/ VMAX, Cisco MDS SAN, Brocade SAN)  • Advanced troubleshooting of common block/file protocols including iSCSI, NFS, CIFS  • Provisioning Storage as per internal and external customer requirements.  • Configure and maintain storage infrastructure providing optimal availability, performance and best practices  • Escalation point and Storage “Subject Matter Expert” within the greater Global Support Services Tier 2/3 Support and Implementation Team  • Lead/coordinate projects including new installations, upgrades, retrofits, security vulnerability identification and remediation etc.  • Update logical diagrams and maintain platform and procedural documentation as per requirement  • Follow Change Management and overall operations processes and document as appropriate. 

Job Requirements:  • Excellent Problem Solving Skills •  • Demonstrated ability to work in a fast-paced, deadline driven environment  • Minimum of 5 years’ experience with Storage Administration  • Solid experience with NetApp and associated technologies; NetApp Clustered Data OnTap, NetApp Santricity, NFS, CIFS, iSCSI, FlexClone, NDMP, SnapManager, SnapMirror •  • Experience configuring and managing Cisco SAN Fibre Channel Switches •  • Experience configuring and managing Brocade DCX SAN Fibre Channel Switches •  • Experience configuring and managing HPE 3Par SAN Arrays  • Knowledge of OS Internals (File systems, storage, process lifecycle, etc.) •  • Demonstrated experience with VMware products and technologies and integration with enterprise storage infrastructure  • Strong verbal and written skills •  • Eligible for US Public Trust Certification, US Citizenship required •  • Willing to work On Call and occasional weekend work • 

Nice To Have •  • Previous experience in IT Call Center support environment •  • Experience in creating and maintaining knowledgebase articles •Storage technology related certifications or training highly desirable (NetApp, EMC, HP 3Par, Cisco SAN, Brocade SAN)  • Experience with scripting •  • Experience with IT Audits, security and risk management •Experience training or mentoring other engineers 

Vivek Salvatore

vivek.salvatore(@)americanetworks.com

(973) 582-3458