NOC Engineer

NOC Engineer II

MUST HAVE:

3+ years’ experience in a Service Provider NOC

Experience with Cisco routers and switches

Enterprise level experience with TCP/IP and IP routing protocols including:

BGP

OSPF

ISIS

MPLS

Network Management Systems and Network troubleshooting experience

Optical Transport System experience including DWDM and SONET

Experience with Internet Exchange, Cloud Exchange, and relevant Service Concepts

Prior experience in a NOC or Technical Support Team

Expert Fault Isolation and Service Restoration Skills

Excellent communication

NICE TO HAVE:

CCNA/CCNP Certification

Knowledge of Ghost Imaging software will be a plus