Relationship Officer – General Insurance

What You Will Be Doing

• Consistently achieve assigned targets and contribute to overall business objectives.
• Stay informed about competitor product offerings and propose enhancements to improve existing processes.
• Provide timely feedback to the Relationship Manager regarding business goals and progress.
• Ensure adherence to all service standards set by Protego/Bank, maintaining high levels of customer satisfaction.
• Conduct the sale of insurance products with the utmost good faith, integrity, and transparency.
• Ensure all customer requests are processed and actioned within the defined TAT.
• Maintain zero errors in sales and service delivery to uphold quality standards.
• Actively promote cross-selling opportunities to the existing Protego customer base.
• Ensure renewal conversion rates are achieved in alignment with business targets.

What You Should Have

• Aware of banking regulatory framework, banking policies, framework and confidential standards
• Negotiation skills, interpersonal skills
• Drive to individually contribute for business continuity

• Must have bachelor's degree (in relevant field)
• 1+ year of motor or health insurance experience, UAE experience preferred
• Good knowledge of banking/RAKBANK retail products

• Pay for performance culture (Competitive and performance-linked compensation)
• Diverse workforce and inclusive culture
• Career development and growth opportunities by design
• Work with the best minds in the field
• Get opportunities to bring your whole self to the organization and perform to your best.