Rakbank2
Relationship Officer - Credit Cards
Company
Role
Relationship Officer - Credit Cards
Location
Job type
Full-time
Posted
12 months ago
Salary
Job description
- Collaborate effectively with Relationship Managers by providing timely and insightful feedback to support business goals.
- Conduct sales with utmost integrity and professionalism, maintaining transparency in every interaction.
- Act promptly on customer requests, ensuring resolution within defined turnaround times (TATs).
- Submit error-free applications with precision and maintain 100% accuracy in documentation.
- Coordinate seamlessly with internal teams to facilitate smooth and efficient processing of applications.
- Adhere strictly to HR policies, organizational guidelines, and the professional Code of Conduct.
- Ensure compliance with Service Level Agreements (SLAs) and TATs as outlined in operational procedures.
- Strategically minimize individual claw backs, ensuring they remain within
- Bachelor’s degree or equivalent qualification.
- Minimum 1-2 years of experience in a Sales in UAE market will be an added advantage.
- Good knowledge of banking/RAKBANK retail products.
