Sutherland
Lead - Trainer
Salary
Job description
Specialists in this role get to:
- Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training.
- Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge.
- Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.
- Facilitate all aspects of floor-training and BQM training for the program.
- Supervise and coach learners in nesting & BQM type environments.
- Facilitate multi-hour product, behavioral or tool change type learning experiences.
- Oversee new hire progression and enhancement training. Provide feedback and implement appropriate solutions. Coach and give feedback to trainees to help them fulfill performance metrics. Impact the bottom line: Fill out accurate reports.
- Strengthen relationships: Establish and maintain communication with clients and / or team members. Understand needs, resolve issues and meet company expectations.
Our most successful candidates will have:
- At least 2 years of work experience as a trainer
- Excellent working knowledge on Microsoft Office applications (Excel, Powerpoint, Word and Outlook)
- Strong English verbal and written communication skills
- Strategic in developing solutions and process improvements
- Willingness and ability to work in a shifting or graveyard schedule
All your information will be kept confidential according to EEO guidelines.


