Customer Support-6043

• Serves as a liaison between branches or regional laboratories and its customers in response to inquires and problems. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy). Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Machine: Calculator, personal computer. Physical Demands: Speech clarity, utilization of fingers and hands, standing-remaining on one’s feet in an upright position, sitting-remaining in the normal seated position, handling-seizing, holding, grasping. Vision Requirements: Able to pass standardized color vision test, as required by test performed. License/Certification/Education: Normally High School Diploma or equivalent w/1-3 years of applicable experience.

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