desktop support

Job Title: Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with possible extension

Job Description:

· Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications.

· Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems.

· Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems.

· Must have good verbal and written skills, as well as ability to interact positively with clients.

· Excellent soft skills are a must.

· Previous retail experience (i.e. Apple Store, Geek Squad) is a plus.

For more information, Please contact

Shubham

973-295-4595