Retention Marketing Manager (Lifecycle Growth)

Role Overview

This role owns customer retention and lifecycle growth for Mimeo Photos, a global direct-to-consumer business focused on turning life’s most meaningful moments into premium printed keepsakes. We'd love to have you onsite in New York, Memphis, Cambridgeshire (UK), or Berlin (Germany), though fully remote is equally welcome.

You will be responsible for converting new customers into repeat buyers, increasing purchase frequency, and growing customer lifetime value. This is a high-impact role that sits at the intersection of marketing, product, and data.

Our customers purchase around key life moments such as holidays, travel, family milestones, and events. Success in this role requires understanding those moments and delivering the right message at the right time to drive action.

This is a hands-on role with clear ownership. You will execute campaigns directly while also building the strategy that drives long-term retention and revenue growth.