Technical Business Analyst

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What We'll Bring:

Remote position within South Africa to join the TransUnion UK team who provides the data, analytics and software that enable businesses to build more valuable customer relationships.

We specialise in managing consumer data for businesses across every sector. We focus on developing innovative products and services that help businesses make smarter and more informed decisions throughout the customer lifecycle.

We’re TransUnion and we believe in Information for Good

What You'll Bring:

As a Senior Technical Business Analyst in the Technical Projects Delivery Team, you will work across multiple projects throughout the full project lifecycle. Using a mix of waterfall and agile delivery approaches, you will collaborate with project team members, stakeholders across the business, and third-party suppliers to ensure the technology and services provided by TransUnion to internal and external customers deliver business benefit and are fit for purpose. You will have the opportunity to deploy your skill set across varied IT programmes and projects.

Core Duties / Responsibilities:

• Undertake high-level and detailed impact analysis on complex investment requests.
• Lead As-Is discovery across enterprise domains to inform tactical remediation and strategic investment decisions.
• Uncover and translate business needs into clear business cases, scope and traceable requirements for medium-to-large projects.
• Document processes, technical landscapes, interfaces and dependencies.
• Determine and help drive project activities and timelines.
• Champion and strengthen delivery governance and quality.

Experience

• Broad range of delivery experience across different programme and project types (for example):
  • Software.
  • Infrastructure.
  • Data
  • Transformations and change programmes.
  • InfoSec/Compliance.
  • Process improvements.
• Experience of working within structured governance, waterfall and agile project delivery methodologies and software development practices.
• Experience of working in a regulated financial services environment, with awareness of relevant legislation.

Impact You'll Make:

Qualifications

• Matric with relevant qualification, ideally a degree
• Business analysis qualification/certification (for example, ISEB or BCS) is desirable but not essential

For positions based in South Africa, preference will be given to suitably qualified candidates from designated groups in line with the company's Employment Equity plan and targets.

Should you have not heard from TransUnion within 3 weeks from applying, please regard your application as unsuccessful.

Please note it is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment. You can be based anywhere in South Africa that has fibre, but will not be able to work in a location outside of South Africa.

A Minimum of a 100/100 Meg Fibre line is required, should you be successful, you will need to upgrade your line or install fibre for day one.

Please note that being a credit bureau, some positions require a clear credit record.

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

At GCC Africa, you’ll join a purpose‑driven organisation that invests deeply in its people through competitive rewards, comprehensive benefits, and meaningful career growth. We offer flexible, permanent work‑from‑home arrangements, strong wellbeing and support programmes for you and your family, and access to global exposure, continuous learning, and accredited development opportunities. Our inclusive culture, focus on recognition, and commitment to work–life balance ensure you can grow your career while thriving personally

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Consultant, Business Analysis