Catalyst Academy – UK – CX (Commerce)

We craft transformative experiences that don’t just engage audiences but reshape how people think, buy, and behave. Through interaction and content design, we create things people love; from vision to implementation, we design experiences people value; and with our tools and platforms, we deliver solutions people genuinely need. We’re more than a team—we’re collaborators. We partner closely with clients to create meaningful, lasting impact, with every discipline working in harmony:

• UX (User Experience Design): We champion the user, crafting intuitive digital solutions that solve real problems and spark genuine delight. Through research, we develop wireframes and map seamless, effective user journeys.
• UI (User Interface Design): We design visually compelling, highly functional interfaces. From scalable design systems to expressive visual languages and motion, we create engaging, cohesive experiences.
• Service Design: We orchestrate end-to-end journeys, mapping touchpoints to deliver seamless, memorable experiences. Through deep research and service blueprints, we ensure every interaction adds value.
• Content Design: We bring clarity through purposeful storytelling—shaping content, structure, and strategy so every word drives action.
• Innovation: We accelerate transformation, helping future-proof brands and products. If this resonates, we’d love to connect—whether you’re experienced or just starting out.

What you'll need:

• Empathy: You’re curious and ask questions to better understand people’s different needs, perspectives and motivations and you hunt for the solutions that can translate that insight into effective solutions.
• Attention to Detail: You have a meticulous eye and care for the details; after all, sometimes the most impactful experience improvements come from the small changes.
• Growth Mindset: You’re a proactive learner with a can-do attitude for seeking opportunities and creative ideas.

What you'll learn:

• The user-centred design process: an iterative approach to design that involves strategic thinking, user research and creative problem solving.
• Industry-leading software: Adobe suite, Figma, WPP’s designated AI platform and more.
• Commercial mindset: learning how to sell your ideas, negotiate and effectively communicate on behalf of your work and discipline.

What you'll get from us:

Be part of an exceptional industry-leading entry-level programme that combines training modules with practical work experience, where you will receive:

• Competitive salary
• Real work and responsibilities
• In-depth training curriculum
• 1 week onboarding including training, eLearning and group projects
• Bespoke client briefs throughout the 12 months
• Access to the wider WPP network
• A multitude of groups and communities you can be part of
• The opportunity to make your mark

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