Security Concierge

Portico are seeking an exceptional Residential Security Concierge to join our team at a prestigious, high end residence in the heart of Knightsbridge.

The property features three main entrances, each with its own reception, as well as a loading bay and control room located at the rear of the building. You’ll play a key role in maintaining the safety, security, and service excellence expected in such a prestigious environment.

What You’ll Do
As a Security / Concierge professional, you will be responsible for delivering a seamless blend of security vigilance and five star service. Your duties will include:

• Maintaining a visible and reassuring security presence across all entrances.
• Following emergency procedures and company protocols with precision.
• Using radio communications effectively to keep the team informed and safe.
• Liaising with authorities during incidents or emergencies.
• Conducting routine patrols to uphold the building’s integrity and safety.
• Monitoring and managing access control systems.
• Operating and observing CCTV, alarms, and security systems to identify suspicious activity.
• Coordinating swift responses with on site personnel and emergency services.
• Keeping accurate records, logs, and incident reports.
• Acting as the central point for emergency communication and coordination.
• Controlling and verifying vehicle access to the loading bay.
• Inspecting deliveries and ensuring compliance with safety standards.
• Liaising with delivery drivers and tenants for safe, efficient unloading.
• Supporting internal logistics and goods movement within the building.

Hours: 42 hours per week, 12 hour shifts from 7am-7pm or 7pm-7am, 4 days on followed by 4 days off. All 4 days on will be either all days or all nights.
Salary: £32,323 per annum

A Door Supervisor & CCTV SIA Licence are required for this role. Applicants without these licences will not be considered.

What We’re Looking For

• A polished, professional individual with strong communication skills.
• Experience in security, concierge, or front of house roles (preferable).
• Confidence in handling emergency situations calmly and effectively.
• A proactive, observant, and service driven mindset.
• Ability to work as part of a rotating team across multiple entrances.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.