Care Coordinator (Medical Receptionist/PSR)

Overview Confluent Health System Solutions, a member of the Confluent Health family, is looking for a Full Time Care Coordinator to join our Emory team! Clinic Location: Emory Physical Therapy-MSK (Emory Orthopaedics & Spine Center-Atlanta 21 Ortho Lane Atlanta, Georgia 30329 Pay Rate: ~$17/HOUR How CHSS Supports You: Competitive salary Employee-centric work culture from the top, down! Medical, dental, vision, STD, LTD insurances Generous PTO 401(k) Employer Matching Free Life Insurance Parental Perks! And more! Responsibilities You’ll Achieve Success By: Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience Qualifications High School Diploma/GED required Basic office and customer service skills Previous experience in a similar role desired but not required About Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com . You'll Achieve Success By: Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience High School Diploma/GED required Basic office and customer service skills Previous experience in a similar role desired but not required