Customs & Logistics Manager

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience

About the Role

This role leads the end-to-end customs, logistics, and warehouse operations, ensuring full compliance with PRC regulations while optimizing cross-border efficiency. You will drive strategic partnerships with 3PLs, govern global customs frameworks, and lead a high-performing team to achieve operational excellence.

What You Will Do

• Ensure knowledge of PRC compliance and practices is maintained in line with current legislation/regulation through continuous professional development
• Optimize the import/export operation, to improve the efficiency thorough internal /external communication, with standard process and well-prepared documentations.
• Develop opportunities and apply for customs simplifications on behalf of traders including Inward Processing, Outward Processing, Customs Warehousing, Approved Exporter, Duty Deferment, Returned Goods Relief, VAT postponed accounting
• Lead the design and establishment of the company's global customs process framework, covering import & export, customs declaration, bonded operations, and cross-border trade. Drive process reengineering, risk control, and digital transformation of customs workflows to build a unified, company-wide standardized customs management system.
• Respond to customs related enquiries including commodity coding, trade preference, duties, valuation and customs transit
• Monthly Reconciliation for system record/physical stock/customs for manufacturing Handbook and Warehousing handbook. Ensure annual customs verification on manufacturing handbook successfully.
• Achieve operational success in warehouse, including inventory accuracy, safety, and productivity through all approaches like Cycle counting, FIFO discipline, EHS policy, Equipment maintenance, 5S management etc.
• Play key role in service contracting with 3PLs and other logistics vendors by working with Global Logistics teams, lead formal local service reviews with 3PLs based on developed KPI.
• Managing the forwarder and broker agent, regular review of the service agreement and their actual performance
• Oversee customs entry work ensuring accurate and timely submission and follow up action for import and export declarations. Provide cover for brokers when needed
• Create and maintain records for accounts, budgeting and contract purposes
• Develop team’s capabilities and skills to reach market leading level, establish stronger winning and supportive team spirit.
• Build relationships with clients and get to know their supply chains
• Ensure learning from client engagement is shared with the team
• Other tasks assigned by superior.

What You Need to Be Successful

1. Education background:

• University above graduate in SCM, industrial engineering or equivalent

2. Professional knowledge/Skill/Quality:

• Extensive experience in managing various 3PLs.
• Advanced knowledge of Chinese customs regulations and other relevant legal requirements.
• Familiar with ERP, knowledge of SAP is preferred.

3. Working experience:

• 8+ years solid experience in Supply Chain, Logistics and Warehouse Management in a   multinational company, Instrumentation/ Industrial filed is preferred.
• Understanding on importation and exportation declaration process
• Understanding on customs laws/regulations and always up to date for the relevant update
• Good experience at the relationship management/handling with customs and other relevant government officers

4. Others:

• Strong Leadership skills, 5+ year managerial position experience.
• Strong interpersonal and communication skills with cross functional teams and governmental agencies.
• Good analytical and strong negotiation skills.
• Good command of English, both oral and written.
• Proficient with Microsoft Office

Bonus Points if You Have

• Proven Track Record in Manufacturing/Industrial Sector: Extensive experience specifically within the Instrumentation or Industrial field, understanding the nuances of importing/exporting capital goods or components.
• Advanced Customs Expertise: Hands-on experience with special customs regimes​ such as Inward/Outward Processing, Bonded Warehousing, Duty Deferment, and Returned Goods Relief (RGR).

What Makes You Eligible

• Willingness to travel.
• Willingness to work in an office.
• Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

What We Offer

• Flexible work environment, allowing for full-time remote work one day per week for positions that can be performed outside a HARMAN or customer location.
• Access to employee discounts on world-class Harman (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Access to HARMAN Campus Fitness Center and Cafeteria
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.