#11802 - Software Engineer, Frontend

We are seeking a Software Engineer to build and maintain a Help Center application powered by a unified headless CMS and a modern React-based frontend. This role will focus on creating reusable UI components, supporting content-driven experiences across global sites, and improving application stability, performance, and maintainability. You will also partner on related web platform initiatives as needed.

Key Responsibilities

• Build and maintain React components and content blocks that power customer-facing web experiences
• Develop and optimize server-side rendering and static site generation workflows using Next.js or similar frameworks
• Create reusable, component-based UI patterns for scalable web applications
• Implement and maintain integrations with backend services through REST APIs and GraphQL
• Build dynamic forms and interactive frontend experiences
• Support content model implementation and schema updates within a headless CMS
• Improve application stability, performance, and overall user experience
• Write and maintain automated tests across unit, integration, and end-to-end coverage
• Collaborate with cross-functional partners to support ongoing enhancements and related business initiatives

Must-Have Skills

• Strong proficiency in JavaScript and TypeScript
• Strong experience with React
• Experience with Next.js or similar server-side rendering frameworks
• Experience with component-based UI development
• Experience building dynamic forms
• Experience integrating third-party APIs and backend services
• Experience working with Node.js
• Strong understanding of RESTful APIs and modern web architecture
• Familiarity with GraphQL or gRPC
• Experience writing automated tests, including unit, integration, and end-to-end tests
• Experience with modern testing frameworks such as Jest and Playwright
• Familiarity with Git workflows
• Familiarity with CI/CD pipelines
• Experience using code quality tools such as ESLint and Prettier
• Experience with headless CMS platforms such as Contentstack, Contentful, or Strapi
• 3+ years of software engineering experience
• Enterprise experience strongly preferred.

Nice-to-Have Skills

• Experience with CSS-in-JS approaches such as Emotion
• Experience with Storybook
• Experience integrating mapping services such as Google Maps
• Experience working with design systems
• Experience with Node.js frameworks such as Express.js or Koa
• Experience with caching tools such as Redis
• Experience with performance optimization and caching strategies
• Experience managing content models and content workflows
• Experience with preview environments
• Experience with Docker
• Familiarity with GitLab CI/CD
• Experience with service mesh technologies such as Envoy
• Experience with internationalization and localization
• Experience with user behavior tracking, metrics, and reporting
• Experience with A/B testing frameworks and feature flags
• Experience with observability tools
• Experience with accessibility testing

Required Tools & Platforms

• JavaScript
• TypeScript
• React
• Next.js or similar SSR framework
• Node.js
• REST APIs
• GraphQL or gRPC
• Jest
• Playwright
• Git
• CI/CD tools
• ESLint
• Prettier
• Contentstack, Contentful, or Strapi

Location, Time & Engagement

• Location: LATAM
• Engagement: Contract
• Allocation: 40 hours per week
• End Date: March 31, 2027
• Time Zone: Must have working-hour overlap aligned to business needs across CST and EMEA stakeholders