Hotel General Manager

We’re looking for an extremely detail oriented Hotel General Manager to join our team!

Responsibilities

• Establish and maintain open collaborative relationships with direct reports, team members and partner General Managers;
• Coach and support hotel team to effectively manage occupancy, rates, wages and controllable expenses;
• Oversight of Sales, and Marketing, Food and Beverage, Front office and Guest services;
• Improves efficiency & profitability of in-house restaurant operations;
• Oversight of housekeeping and engineering functions;
• Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, product quality and exceptional service throughout;
• Identify areas of concern and develop strategies to improve performance;
• Recognize service issues and trends. Facilitate creative solutions to overcome obstacles and insure continuous guest satisfaction results;
• Participate in sales and marketing process as well as ongoing community involvement;
• Maintain a strong knowledge of local market (e.g.: demand generators, competitor strategy and community impact/involvement opportunities);
• Active participation in budgeting and forecasting to maximize hotel revenue and profits;
• Perform technical and administrative duties, including, but not limited to; Profit and Loss Statements, Analysis, Yield Management, Capital Planning and Payroll;
• Ongoing financial reports review to analyze budget, revenue and profitability targets and take action as needed;
• Participate in revenue management calls, sales calls and owner meetings;
• Balance cost controls with exceptional customer service and associate satisfaction;
• Manage vendor relationships and negotiate service agreements.

• 3+ years minimum as Hotel General Manager
• Familiar with common computer software programs
• Proven track record of achieving results in all areas of a balanced scorecard
• Strong organizational & leadership skills
• Must be self-motivated and results oriented
• Creative & problem-solving skills

Remuneration:
Competitive based on experience

Note: Only shortlisted candidates will be contacted.