VP Enterprise Performance & Business Systems

About us One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do The VP, Enterprise Performance & Business Systems is a senior leadership role at Viasat responsible for architecting the company’s "connective tissue" through the lens of Continuous Improvement (CI) and Lean methodologies. This leader will serve as the primary catalyst for operational excellence, moving Viasat toward a "business system office" model that standardizes how we deliver complex, strategic initiatives. You will be tasked with operationalizing a Lean mindset across the executive team and the broader organization, turning theory into a repeatable, scalable engine for growth. You will not only manage a portfolio of enterprise projects but will also design the very model for how our executives work together, anchored in CI, ensuring that efficiency and a "waste-reduction" philosophy are embedded into the DNA of Viasat’s operating model. This role reports to the Chief Enterprise and Strategy Officer. The day-to-day • Lean Transformation & Business System Leadership: Act as the primary architect for Viasat’s version of a "Business System Office," establishing the frameworks, tools, and routines necessary to drive a culture of continuous improvement. • Operationalizing Lean: Move beyond the "traction" phase by creating a sustainable infrastructure for Lean methodologies, including the implementation of standardized Kaizen events, value-stream mapping, and problem-solving disciplines. • Executive Team Orchestration: Partner directly with the CEO and executive team to model Lean behaviors at the top, ensuring that the executive operating model serves as a prototype for the rest of the organization. • Strategic Initiative Oversight: Lead a portfolio of the company’s most critical, cross-functional programs, ensuring they are delivered with the rigor of Lean project management and clear accountability. Serve as the principal architect of the strategy-execution system. • Metrics & OKR Alignment : Operationalize the company OKR framework and integrate CI efforts defining measurable outcomes, aligning key initiatives to enterprise OKRs, and ensuring performance improvements are tracked and tied to Viasat’s financial and strategic performance. • Change Leadership: Guide the organization through the friction of transformation, using data and influence to move from "how we’ve always done it" to a more agile, value-focused mindset. Accelerate execution velocity to ensure complex workstreams move at market speed, replacing siloed inertia with a synchronized operational pulse. • Influence Without Authority: Drive strategic alignment as a high-altitude diplomat, uniting stakeholders with competing priorities toward a singular, synchronized One Viasat. • Performance Management: Build a stable Daily Management structure across all corporate functions driving cross-functional performance management on a day-to-day basis and supporting the teams to establish a robust closed-loop process around it. Set up a coherent benchmarking process to measure Lean maturity. Design and govern the CI based framework that integrates SDP to translate strategy into priorities and KPIs to measure operational and business performance • Viasat Way-of-Working Operating System Framework Management: Working in close collaboration with Next Level Partners (NLP): o Lead the design, development and expansion of Viasat’s Lean-based business system, it’s learning & development programs, aligned with organizational goals. o Build and enhance deployment frameworks that secure effective implementation across the organization and develop appropriate implementation capabilities at all levels; o Develop tailored learning journeys for different audiences to strengthen Lean expertise and maturity, thereby fostering Lean self-sufficiency and world-class Lean leadership throughout the organization o Promote Lean behaviors and high-quality Problem-Solving mindset by developing business problem solvers across the organization o Establish a continuous feedback loop to capture the Voice-of-the-Customer and evolve the Viasat Ways-of-Working accordingly. • Cross-Functional Program Management: Lead cross-functional teams to integrate business strategy with process improvements, focusing on enhancing operational & enterprise efficiencies. • Strategic Finance: Lead transformation programs in order to: o Modernize and simplify Finance operations and services, driving effectiveness and efficiencies by re-imagining work and leveraging AI/technology. o Partner with Operations, Business and Regional leadership to align financial strategies and Integrated Business planning (IBP) with production, procurement and go-to-market objectives using data analytics to provide actionable business insights What you'll need • Experience : 15+ years of proven leadership experience in Program Management, Operations, or Business Transformation within a top-tier Lean organization of comparable size & scale, with a track-record of driving significant improvements. • Lean Mastery : Deep practical knowledge of Lean tools and systems (e.g. Problem Solving, Kaizen, Daily Management & Visual Management, VSM, TPI, Standard Work, 5S, VOC, Hoshin Kanri, Obeya ‘War Room’, etc.). Experience deploying business systems such as the Danaher Business System or Honeywell Operating System or similar. • Certifications : Possess industry-recognized certifications such as PMP, Lean Six Sigma (Green/Black Belt), or similar process improvement qualifications that demonstrate a commitment to structured execution. • Education : Bachelor’s degree in engineering, Business, or a related technical field. • Consulting & Partnership : Experience managing high-level external consultancies (like NLP) and translating their methodologies into internal, self-sustaining capabilities. • Data Driven : Strong analytical skills, using data & digital tools to drive decision-making. • Strategic Influence : Ability to operate at the Board and C-suite level, influencing the executive "operating model" and driving alignment among disparate business units. Ability to create excitement around Lean, fostering a CI culture. • Execution Rigor : Expert-level proficiency in program management disciplines, with the ability to bring structure to highly ambiguous, multi-year initiatives. • Communication : Exceptional ability to distill complex operational concepts into "executive-ready" briefings and compelling narratives for the broader workforce. • Cultural Dexterity : Experience in collaborating across different cultures and functions in a global environment, demonstrating cultural sensitivity and adaptability. • Emerging Technology : Curiosity and adaptability in learning and adopting new technologies, including AI based tools and processes to improve business outcomes, decision-making, and organizational effectiveness. What will help you on the job • Advanced Degree : MBA or an advanced degree in a technical or operational discipline. • Business System Office Creation : Direct experience building or leading a "Business System Office" (e.g., Danaher Business System, Honeywell Operating System) from the ground up. • Change Management Certification : Prosci or equivalent certification in leading large-scale organizational change. Salary range $243,000.00 - $384,000.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $302,000.00- $453,000.00/ annually At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat’s comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here . • Lean Transformation & Business System Leadership: Act as the primary architect for Viasat's version of a "Business System Office," establishing the frameworks, tools, and routines necessary to drive a culture of continuous improvement. • Operationalizing Lean: Move beyond the "traction" phase by creating a sustainable infrastructure for Lean methodologies, including the implementation of standardized Kaizen events, value-stream mapping, and problem-solving disciplines. • Executive Team Orchestration: Partner directly with the CEO and executive team to model Lean behaviors at the top, ensuring that the executive operating model serves as a prototype for the rest of the organization. • Strategic Initiative Oversight: Lead a portfolio of the company's most critical, cross-functional programs, ensuring they are delivered with the rigor of Lean project management and clear accountability. Serve as the principal architect of the strategy-execution system. • Metrics & OKR Alignment : Operationalize the company OKR framework and integrate CI efforts defining measurable outcomes, aligning key initiatives to enterprise OKRs, and ensuring performance improvements are tracked and tied to Viasat's financial and strategic performance. • Change Leadership: Guide the organization through the friction of transformation, using data and influence to move from "how we've always done it" to a more agile, value-focused mindset. Accelerate execution velocity to ensure complex workstreams move at market speed, replacing siloed inertia with a synchronized operational pulse. • Influence Without Authority: Drive strategic alignment as a high-altitude diplomat, uniting stakeholders with competing priorities toward a singular, synchronized One Viasat. • Performance Management: Build a stable Daily Management structure across all corporate functions driving cross-functional performance management on a day-to-day basis and supporting the teams to establish a robust closed-loop process around it. Set up a coherent benchmarking process to measure Lean maturity. Design and govern the CI based framework that integrates SDP to translate strategy into priorities and KPIs to measure operational and business performance • Viasat Way-of-Working Operating System Framework Management: Working in close collaboration with Next Level Partners (NLP): o Lead the design, development and expansion of Viasat's Lean-based business system, it's learning & development programs, aligned with organizational goals. o Build and enhance deployment frameworks that secure effective implementation across the organization and develop appropriate implementation capabilities at all levels; o Develop tailored learning journeys for different audiences to strengthen Lean expertise and maturity, thereby fostering Lean self-sufficiency and world-class Lean leadership throughout the organization o Promote Lean behaviors and high-quality Problem-Solving mindset by developing business problem solvers across the organization o Establish a continuous feedback loop to capture the Voice-of-the-Customer and evolve the Viasat Ways-of-Working accordingly. • Cross-Functional Program Management: Lead cross-functional teams to integrate business strategy with process improvements, focusing on enhancing operational & enterprise efficiencies. • Strategic Finance: Lead transformation programs in order to: o Modernize and simplify Finance operations and services, driving effectiveness and efficiencies by re-imagining work and leveraging AI/technology. o Partner with Operations, Business and Regional leadership to align financial strategies and Integrated Business planning (IBP) with production, procurement and go-to-market objectives using data analytics to provide actionable business insights • Experience : 15+ years of proven leadership experience in Program Management, Operations, or Business Transformation within a top-tier Lean organization of comparable size & scale, with a track-record of driving significant improvements. • Lean Mastery : Deep practical knowledge of Lean tools and systems (e.g. Problem Solving, Kaizen, Daily Management & Visual Management, VSM, TPI, Standard Work, 5S, VOC, Hoshin Kanri, Obeya 'War Room', etc.). Experience deploying business systems such as the Danaher Business System or Honeywell Operating System or similar. • Certifications : Possess industry-recognized certifications such as PMP, Lean Six Sigma (Green/Black Belt), or similar process improvement qualifications that demonstrate a commitment to structured execution. • Education : Bachelor's degree in engineering, Business, or a related technical field. • Consulting & Partnership : Experience managing high-level external consultancies (like NLP) and translating their methodologies into internal, self-sustaining capabilities. • Data Driven : Strong analytical skills, using data & digital tools to drive decision-making. • Strategic Influence : Ability to operate at the Board and C-suite level, influencing the executive "operating model" and driving alignment among disparate business units. Ability to create excitement around Lean, fostering a CI culture. • Execution Rigor : Expert-level proficiency in program management disciplines, with the ability to bring structure to highly ambiguous, multi-year initiatives. • Communication : Exceptional ability to distill complex operational concepts into "executive-ready" briefings and compelling narratives for the broader workforce. • Cultural Dexterity : Experience in collaborating across different cultures and functions in a global environment, demonstrating cultural sensitivity and adaptability. • Emerging Technology : Curiosity and adaptability in learning and adopting new technologies, including AI based tools and processes to improve business outcomes, decision-making, and organizational effectiveness.