Bilingual Shipping Specialist (English & Mandarin)

This position is responsible for shipping orders to the customer in a proper and timely manner, following all the rules and SOPs of the company, and implementing any special or related work assigned by the supervisor. Responsibilities:

• Shipping orders  Fully grasp the necessary shipping documents for each product and related documentation workflow  Fully grasp company shipping policies and shipment cycle  Compliance with standard delivery temperature  Follow SOPs for packaged  Reaching the daily goal of shipment
• Follow up the shipment and send supervisor shipping report every day
• Respond to emails or communicate with Sales and Technical Support Team for special cases that need to be handled in a timely manner
• Accept temporary work assigned by supervisor
• Actively participate in team work with a "can-do" attitude
• Self-motivated, team player with good inter-personal communication skill
• Excellent speaking and writing skills in both Chinese and English
• Attention to detail, good time management skills and ability to prioritize workload
• Ability to manage work independently while working effectively in a team
• Proficiency with Microsoft Excel and other Microsoft Office programs

GenScript USA Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Legend’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

GenScript USA Inc. maintains a drug-free workplace.