Director, Project Management

The Director of Project Management is responsible for leading the Project Management function across the Electrical Equipment Center of Excellence (EECOE), ensuring consistent, predictable execution of customer projects across multiple manufacturing facilities and partner networks.  

This role is accountable for maturing and leading a centralized project management operating model that strengthens execution predictability, aligns cross-functional teams, standardizes delivery practices, and improves customer outcomes across the EECOE. 

The Director will oversee project portfolio performance, develop and lead a team of Program Managers and Project Managers, and partner closely with Sales, Engineering, Supply Chain, and Manufacturing to enable proactive planning, risk management, and coordinated execution. 

This position requires a high level of operational leadership, cross-functional influence, and the ability to drive structure and accountability in a complex, fast-paced environment. The Director will play a key role in scaling EECOE delivery capability, improving operational coordination, and building the structure required to support continued organizational growth. 

Shared Goal: Never miss a commitment. No surprises. 

Reliable, safe, high-quality delivery that earns customer trust. 

Team Leadership & Organizational Development 

Lead the Project Management organization across EECOE, including Program Managers, Project Managers, and Coordinators 

Establish and enforce a centralized project management operating model across all facilities and programs  

Develop team capability, performance expectations, and accountability standards 

Establish clear role expectations, leadership standards, and development pathways across Project Coordinators, Project Managers, Program Managers, and PM leadership roles 

Coach and develop emerging leaders, strengthening proactive ownership, decision-making, communication, and cross-functional collaboration 

Create an environment that empowers team members to lead, contribute ideas, and drive continuous improvement regardless of title 

Lead through organizational change and ambiguity while maintaining focus on execution, accountability, and customer commitments 

Customer Experience & Delivery Commitment 

Own the end-to-end customer experience across the project lifecycle, ensuring alignment between internal execution and external expectations 

Establish and enforce standards for proactive, consistent customer communication across all projects 

Ensure customer-facing commitments are operationally aligned, clearly communicated, and consistently achieved 

Drive alignment between Sales, Project Management, and Operations to eliminate disconnects between what is sold and what is delivered 

Ensure early identification and communication of risks, changes, and impacts to customers- No surprises 

Partner with cross-functional teams to resolve customer-impacting issues quickly and effectively 

Monitor customer experience trends and feedback, identifying patterns and driving improvements to execution and communication practices 

Ensure customer perception aligns with actual project status, eliminating gaps between internal reporting and external communication 

Ensure alignment between committed delivery timelines, execution readiness, and operational capacity, driving decisions when commitments are at risk 

Reinforce accountability and transparency for proactive communication, escalation management, and customer trust throughout the project lifecycle 

Portfolio & Delivery Performance 

Own overall project portfolio performance, including on-time delivery (OTD), quality, and customer experience  

Ensure alignment between customer commitments and operational execution  

Identify and address systemic issues impacting delivery performance  

Establish clear escalation paths and ensure timely resolution of risks and issues 

Drive operational predictability through proactive management of execution risk, resource alignment, and delivery performance 

Support visibility into portfolio health, execution trends, and delivery performance metrics across the EECOE 

Make informed decisions in complex situations involving customer commitments, resource constraints, execution risk, and operational priorities 

Challenge assumptions, surface concerns early, and drive accountability when delivery commitments are at risk 

Operational Excellence & Process Standardization 

Define and implement standardized project management processes across EECOE 

Lead the adoption of project management tools and process improvement efforts, in partnership with the EECOE Business Operations team 

Establish consistent approaches to risk management, issue tracking, and project visibility 

Drive continuous improvement initiatives to enhance execution efficiency and predictability 

Cross-functional Alignment 

Partner with Sales to ensure accurate translation of customer expectations into execution plans 

Collaborate with Engineering, Supply Chain, and Manufacturing to ensure readiness at each phase of project execution 

Align project management practices with capacity planning, project placement, and operational constraints 

Ensure clear and consistent communication across all stakeholders 

Drive alignment between Sales, Engineering, Supply Chain, Manufacturing, and Project Management to improve execution consistency and customer outcomes 

Partner across functions to improve visibility, remove bottlenecks, and strengthen operational coordination throughout the project lifecycle 

How You Work 

Operates with a strong ownership mindset and accountability for outcomes 

Drives alignment across teams without reliance on direct authority 

Proactively identifies risks, gaps, and inefficiencies and implements solutions 

Balances strategic thinking with operational execution 

Brings structure, clarity, and consistency to complex environments 

Maintains a customer-first approach in all decisions and actions 

Required Knowledge/Experience 

Bachelor’s degree or equivalent experience required 

12–15+ years of experience in Project Management, Program Management, or Operations leadership 

7+ years of people leadership experience, including leading managers and cross-functional teams 

Demonstrated experience leading project management functions in complex, engineered-to-order or manufacturing environments 

Proven track record of building, standardizing, and scaling project management processes and systems 

Strong understanding of project portfolio management, capacity constraints, and cross-functional execution 

Experience implementing or scaling project management platforms (Wrike or similar strongly preferred) 

Experience in electrical equipment, power systems, or similar industries preferred 

Work Environment & Travel 

Hybrid role with flexibility across EECOE locations 

Up to 30% travel to manufacturing facilities and customer sites 

Frequent engagement with cross-functional teams, including time on the production floor 

Ability to safely navigate plant environments in compliance with OSHA standards 

Values 

Safety Focus: Prioritize safety in all actions. Actively follow safety protocols, identify potential hazards, and take immediate steps to correct or report unsafe conditions. Model safe behavior for others and contribute to a culture of workplace safety. 

Have Humanity: Respect the input and ideas of everyone to create the best possible outcome. 

Be Transparent: Value transparency in all interactions, ensuring honesty and openness with each stakeholder.  

Drive Innovation: Seek new ways to improve and take on new challenges.  

Be Resilient: Adapt to the ever-evolving business needs enabled by resourcefulness and agility. 

Always Reliable: Deliver on your commitments and achieve your goals. Show up to work on time and complete your assigned tasks. 

Grit: Learn new things, actively seek feedback, and training. 

Ownership Mindset: Take full responsibility for the quality and efficiency of your work. Proactively identify issues, offer solutions, and follow through. Treat company resources and goals as your own. 

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. DVM is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).