Management

Administrative Services Manager Resume Example

Professional resume template and tips for Administrative Services Manager positions

Business Office ManagerBusiness Unit ManagerRecords and Information ManagerRecords Management DirectorAdministration DirectorAdministrative CoordinatorAdministrative DirectorAdministrative Manager

Are you looking to become an administrative services manager or advance in this essential management role? This guide provides a practical overview, detailing how you plan services like records management and mail distribution. You'll master key tools such as Microsoft Office Suite, SAP, and QuickBooks while performing daily tasks from analyzing operational reports to teaching staff procedures. We break down the critical skills—like coordination, complex problem solving, and personnel management—and the knowledge areas you need to succeed. Get specific insights into the required education and industry sector, plus actionable tips for building a strong resume that showcases your expertise in administrative leadership. Start building your standout resume with Mokaru today.

ELIZABETH WOOD

Administrative Services Manager
elizabeth.wood@email.com | +1 (555) 123-4567 | San Francisco, CA

Professional Summary

Administrative Services Manager with 5+ years in corporate facilities management. Consolidated vendor contracts for a 250-employee office, reducing annual supply costs by 18%. Proficient in operational reporting, deadline coordination, and Microsoft Office suite with Oracle PeopleSoft.

Skills

Technical Skills: Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Office software, Microsoft PowerPoint, Oracle PeopleSoft
Soft Skills: Reading Comprehension, Active Listening, Time Management, Speaking, Writing

Experience

Senior Administrative Services Manager
2018 - Present
Veridian Strategic Operations Group
  • Directed administrative services for 200+ employee division, implementing SAP software to streamline supply procurement and reduce operational costs by 18% annually
  • Led procedural overhaul of records management system using critical thinking to analyze processes, resulting in 40% reduction in document retrieval time
  • Negotiated contracts with 15+ vendors for office supplies and equipment, achieving $25K in annual savings through strategic coordination and supplier consolidation
Administrative Services Coordinator
2015 - 2018
Cascade Management Solutions
  • Supported senior management by preparing operational reports in Microsoft Excel and Word, ensuring 100% accuracy in monthly financial documentation
  • Assisted in inventory management using Microsoft Access, organizing supply distribution that reduced waste by 15% across department operations

Education

Associate of Applied Science in Business Administration and Management
2016
Crestwood Community College

Certificates

  • Certified Administrative Professional (CAP)

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What does a Administrative Services Manager do?

Your day-to-day work as a Administrative Services Manager typically includes:

  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Set goals and deadlines for the department.
  • Acquire, distribute and store supplies.
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
  • Conduct classes to teach procedures to staff.

What skills do you need as a Administrative Services Manager?

Employers hiring for Administrative Services Manager positions look for candidates with a strong combination of technical and soft skills. Here are the most important skills to highlight on your resume:

Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Office software
Microsoft PowerPoint
Oracle PeopleSoft
SAP software
Microsoft Access
Yardi software
IBM SPSS Statistics

What knowledge areas are important for a Administrative Services Manager?

To stand out, highlight your understanding of these areas:

Customer and Personal ServiceAdministration and ManagementEnglish LanguageAdministrativePersonnel and Human ResourcesComputers and ElectronicsPublic Safety and SecurityMathematicsEconomics and AccountingProduction and Processing

How do I write a great Administrative Services Manager resume?

To land a Administrative Services Manager role, your resume needs to highlight Management-specific expertise.

Use relevant keywords

ATS systems scan for specific terms. Include these keywords naturally throughout your resume:

SpeakingMicrosoft WordTime ManagementMicrosoft ExcelActive ListeningMicrosoft OutlookReading ComprehensionMicrosoft Office software

Quantify your impact

When describing how you "prepare and review operational reports and schedules to ensure accuracy and efficiency", include metrics like percentages, team sizes, budgets, or project scope to demonstrate real results.

Showcase technical proficiency

Highlight hands-on experience with Microsoft Outlook, Microsoft Word, Microsoft Excel and any customer and personal service certifications that validate your expertise.

Match the experience level

For Administrative Services Manager roles, employers typically expect usually requires trade school, apprenticeship, or 2-year degree. Highlight matching qualifications prominently at the top of your resume.

Do

  • +Quantify Excel efficiency gains in operational reports you prepared.
  • +Detail Microsoft Office integration for setting and tracking department deadlines.
  • +Specify supply chain management using software for acquisition and distribution.

Don't

  • -List Microsoft Office generically without specific managerial application examples.
  • -Omit metrics when describing goal setting or report accuracy improvements.
  • -Describe supply tasks without mentioning inventory software or cost control.

Example bullet points

Here are some strong bullet points you could adapt for your Administrative Services Manager resume:

  • Directed administrative services for 200+ employee division, implementing SAP software to streamline supply procurement and reduce operational costs by 18% annually
  • Led procedural overhaul of records management system using critical thinking to analyze processes, resulting in 40% reduction in document retrieval time
  • Negotiated contracts with 15+ vendors for office supplies and equipment, achieving $25K in annual savings through strategic coordination and supplier consolidation

How to use AI to improve your Administrative Services Manager resume

AI tools like ChatGPT can be incredibly helpful when crafting your Administrative Services Manager resume. They can help you brainstorm achievements, rephrase bullet points for impact, identify missing keywords, and tailor your content to specific job descriptions.

However, AI is not perfect. Always proofread the output carefully. AI can sometimes make factual errors, use generic language, or miss the nuances of your specific experience. Think of AI as a helpful assistant, not a replacement for your own judgment.

AI Resume Prompt

Prompt

You are a senior recruiter with 15+ years of experience in technical hiring and resume optimization. You have reviewed thousands of resumes for Administrative Services Manager positions and know exactly what hiring managers and ATS systems look for.

Your task:
Analyze my resume for a Administrative Services Manager position and provide concrete, actionable feedback to maximize my chances.

Job description:
[paste the job description here]

Provide feedback on the following:

  1. Match analysis: Which requirements from the job description ARE and ARE NOT reflected in my resume?
  2. Quantification: Which bullet points lack concrete numbers/metrics? Provide examples of how I can rewrite them.
  3. Keywords: Which technical terms from the job description (such as Microsoft Outlook, Microsoft Word, Microsoft Excel, etc.) are missing or could be more prominent?
  4. Impact statements: Rewrite my 3 weakest bullet points using the STAR format (Situation, Task, Action, Result)
  5. ATS optimization: What adjustments will increase my score in Applicant Tracking Systems?
  6. Priorities: Give me a top-5 of changes that will make the biggest difference, ranked by impact.

Be direct and critical - I want honest feedback, not compliments.

Why use Mokaru instead? At Mokaru, we have invested extensive research into our AI prompts and continuously update them based on recruiter feedback and ATS testing. Our AI resume builder handles the complexity for you: optimizing for ATS systems, matching job descriptions, and ensuring professional formatting, so you can focus on landing interviews.

Business Office Manager Resume Example

Looking for a Business Office Manager resume instead? The skills and experience are very similar to a Administrative Services Manager. Here is an example you can use as inspiration:

LISA LONG

Business Office Manager
lisa.long@email.com • +1 (555) 123-4567 • San Francisco, CA

Summary

Administrative Services Manager with 5+ years in corporate facilities management. Consolidated vendor contracts for a 250-employee office, reducing annual supply costs by 18%. Proficient in operational reporting, deadline coordination, and Microsoft Office suite with Oracle PeopleSoft.

Skills

Technical: Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Office software, Microsoft PowerPoint, Oracle PeopleSoft
Professional: Reading Comprehension, Active Listening, Time Management, Speaking, Writing

Experience

Veridian Strategic Operations Group
2018 - Present
Senior Administrative Services Manager
  • Directed administrative services for 200+ employee division, implementing SAP software to streamline supply procurement and reduce operational costs by 18% annually
  • Led procedural overhaul of records management system using critical thinking to analyze processes, resulting in 40% reduction in document retrieval time
  • Negotiated contracts with 15+ vendors for office supplies and equipment, achieving $25K in annual savings through strategic coordination and supplier consolidation
Cascade Management Solutions
2015 - 2018
Administrative Services Coordinator
  • Supported senior management by preparing operational reports in Microsoft Excel and Word, ensuring 100% accuracy in monthly financial documentation
  • Assisted in inventory management using Microsoft Access, organizing supply distribution that reduced waste by 15% across department operations

Education

Crestwood Community College
2016
Associate of Applied Science in Business Administration and Management

Certifications

  • Certified Administrative Professional (CAP)

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