Maintenance Manager

• Plan preventive maintenance programs for all audits, hotel assets, rooms, public areas, and plant equipment.
• Optimise the Building Management System (BMS) for HVAC, lighting, water, and energy systems.
• Conduct asset lifecycle planning and maintain accurate asset registers.
• Respond to emergency maintenance issues including power failures, fire system faults, and mechanical breakdowns.
• Lead and supervise the Engineering team to ensure safe, efficient, and high‑quality operations.
• Maintain organised plant rooms and workshops to meet safety and audit standards.
• Train team members in WHS, equipment use, emergency procedures, and guest‑centric service.
• Drive continuous improvement and innovation across the department.
• Maintain and optimise the HUBOS for scheduling, tracking, and reporting maintenance tasks.
• Use digital dashboards to monitor equipment performance and identify trends.
• Prepare monthly engineering reports including KPIs, energy usage, compliance status, and project updates.
• Manage contractors including compliance checks, inductions, and performance monitoring.
• Coordinate refurbishment and CAPEX projects including scope development, tendering, and delivery.
• Oversee procurement of materials, equipment, and services in line with Accor policies.
• Prioritise and carry out maintenance as requested to ensure the smooth running of all hotel departments.
• Be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• Collaborate proactively with Front Office and Housekeeping to minimise Out‑of‑Order (OOO) and Out‑of‑Service (OOS) room time, ensuring timely engineering clearance and efficient return of rooms to inventory.     
• Adherence to emergency communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• Be actively involved in the Hotels’ Occupational Health & Safety and Emergency Response team.

 

• Trade qualification in either electrical or mechanical engineering.
• Minimum of 2 years of relevant experience supervising a maintenance function within a large multi-storey complex.
• Strong working knowledge of BMS, CMMS, HVAC, fire systems, and plant equipment.
• Demonstrated experience in CAPEX planning, project management, and contractor governance.
• Knowledge of WHS legislation, environmental regulations, and statutory compliance requirements.

Competencies

• Strong organisational skills with the ability to manage competing priorities.
• Excellent communication, negotiation, and stakeholder‑management skills.
• Strong decision‑making capability with commercial awareness and analytical thinking.
• Sound understanding of emerging trends in the industry
• Ability to coach, mentor, develop and inspire teams