Delivery Hero

Delivery Hero

Assistant Manager - Distribution Center

Role

Assistant Manager - Distribution Center

Job type

Contract

Posted

19 hours ago

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Salary

Not disclosed by employer

Job description

•    Manage all activities for the assigned department across three shifts, ensuring seamless handovers and consistent process discipline 24/7.
•    Translate high-level business objectives into actionable operational plans, identifying capacity gaps and leading scalability projects.
•    Own and drive departmental KPIs (UPH, accuracy, and service levels) by setting clear targets and tracking real-time performance data.
•    Collaborate with Demand Planning, Commercial, Procurement, and Inventory teams to align DC throughput with broader business outcomes.
•    Oversee total workforce planning, including the optimization of both insourced (FTE) and outsourced staff to meet volume fluctuations.
•    Lead the hiring, onboarding, and technical training for your specific department to ensure a high-performing talent bench.
•    Manage and coach a team of Supervisors and frontline staff (30–50+ indirectly), focusing on succession planning and performance management.
•    Drive a culture of accountability and high engagement, managing attendance and productivity metrics across all shift patterns.
•    Leverage root cause analysis and data-driven insights to lead process improvement projects that eliminate waste and enhance efficiency.
•    Ensure rigid standards for inventory accuracy, availability, and shrinkage control through regular audits and strict process adherence.
•    Take full accountability for Health & Safety compliance, ensuring the department meets all regulatory and company environmental standards.
•    Monitor departmental spend and labor allocation to drive cost-effective operations without compromising on quality or speed.
•    Partner with Demand Planning to monitor stock levels, reducing waste and improving the accuracy of inbound/outbound forecasting.
•    Adjust staffing and resources dynamically based on inventory flow and commercial priorities to maintain high service levels.

  • More than 7 years experience of warehousing operations and start up
  • Ability to accurately analyse information
  • Ability to manage team members effectively
  • Ability to manage processes
  • Deadline-oriented
  • Very good command of English
  • Very good command in Microsoft applications
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