Utilities & Sustainability Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Purpose

The Utilities & Sustainability Manager leads a high-performing engineering team responsible for managing critical utilities systems and driving operational excellence within a cGMP manufacturing environment. This role combines strategic leadership, analytical expertise, problem-solving capabilities, and cost optimization with hands-on process improvement initiatives.

Key Responsibilities

Management & Leadership

• Organize, develop, coach, and mentor the engineering team while conducting performance evaluations of direct reports.

• Drive actions to achieve and maintain a 99% uptime target for critical utilities systems.

• Ensure cGMP procedures are implemented and followed by area personnel and contractors.

• Manage and monitor maintenance services for utilities systems through the Maintenance Work Order Program.

• Alert senior management to critical quality, compliance, supply, and safety risks.

• Select onboard contracted personnel, ensuring adequate staffing levels to perform functions in accordance with cGMP requirements.

• Make strategic decisions and manage complex trade-offs on behalf of the organization.

• Anticipate future organizational challenges and develop proactive solutions.

• Conduct comprehensive analysis of current operational processes and workflows.

• Identify inefficiencies, bottlenecks, and opportunities for improvement.

• Establish and monitor key performance indicators for operational metrics.

• Communicate findings and recommendations to senior leadership.

• Drive successful adoption of new processes by operations teams.

• Ensure positive impact on client satisfaction scores.

• Foster a culture of safety, accountability, and continuous improvement.

• Manage vendor relationships and service level agreements.

• Oversee budget preparation and cost control for utilities operations.

Sustainability & Continuous Improvement

• Manage the plant's Environmental and Energy Sustainability processes through continuous improvement programs.

• Identify and implement process improvements to reduce operational costs.

• Support the delivery cost reduction projects approx. $100,000 annually.

• Drive and implement engineering controls to enhance system reliability and efficiency.

• Execute actions to achieve Glidepath savings targets.

• Document and map existing operational processes across facilities.

• Design optimized future state processes.

• Conduct gap analysis to identify discrepancies between current performance and desired outcomes.

• Create optimized process flows and operational models.

• Identify trends and patterns to inform improvement initiatives.

• Establish baseline measurements and track improvement progress.

• Support improvement of capital projects from inception to completion.

• Ensure implementation of process improvements within established timelines.

• Deliver measurable improvements in operational KPIs and efficiency metrics.

Innovation & Technology

• Evaluate and recommend technology solutions to automate manual processes.

• Support digital transformation initiatives aligned with operational needs.

• Assess current technology stack and identify enhancement opportunities.

• Provide technological training to educate teams on new systems and tools.

• Train staff in new processes and procedures.

• Facilitate workshops and continuous improvement sessions.

• Leverage data analytics and monitoring systems for predictive maintenance.

• Implement energy management systems and sustainability tracking platforms.

Additional Responsibilities

• Prepare and present regular reports on utilities performance, sustainability metrics, and cost savings.

• Participate in strategic planning initiatives for facility operations.

• Coordinate with cross-functional teams including operations, quality, EHS, and finance.

• Support regulatory inspections and client audits.

• Lead or participate in special projects as assigned by senior management.

• Stay current with industry trends, regulations, and best practices.

• Represent the organization in industry forums and sustainability initiatives.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –San Lorenzo, PR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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