Community Health Worker

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

HHS Clinical Staff

Job Summary:

The Community Health Worker (CHW) supports individuals experiencing homelessness or housing instability by providing outreach, care coordination, and assistance connecting to healthcare and community-based services.

Personal Statement and Resume Required for consideration.

Applicants must submit a 500 word or less Personal Statement describing their connection to and understanding of the population served.

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KEY RESPONSIBILITIES

• Conduct outreach, perform intake assessments, and screenings to identify patient needs, eligibility, and barriers to care.

• Provide person-centered support to help patients establish health-related goals and develop actionable plans to achieve them.

• Assist patients in navigating healthcare and community systems, including selecting primary care providers, scheduling services, and coordinating referrals.

• Conduct direct outreach and engagement services to assigned individuals, connecting them to housing, healthcare, and community-based resources.

• Collaborate with interdisciplinary teams and community partners to coordinate care, support service delivery, and maintain continuity of care.

• Document encounters and activities accurately and maintain required records to facilitate care coordination, reporting, and program evaluation.

• Participate in team meetings, training sessions, outreach activities, and quality improvement initiatives to enhance CHW practices and program effectiveness.

• Demonstrated lived experience or sustained professional, volunteer, or community-based experience working with individuals or communities experiencing homelessness or housing instability 

• 1 year of experience required.

• Certification is not required.

• Gap year students encouraged to apply.

• Spanish Bilingual skills preferred but not required.

• Must have valid Driver's License and reliable transportation to travel throughout Davidson County.

TECHNICAL CAPABILITIES

• Human Growth & Development (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate human growth and development in practical applications of moderate difficulty.

• Facilitation of Positive Coping Strategies (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate facilitation of positive coping strategies in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments.

• Patient Documentation (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate patient documentation in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments.

• Communication (Intermediate): Clearly, effectively and respectfully communicates to employees or customers.

• Consulting Services (Intermediate): Demonstrates in-depth knowledge of consulting services in practical applications of a difficult nature. Possesses mastery of the core technology, products, services and operations within field of work and is fully capable of their delivery without requiring support and instruction from others. Able to train and educate by setting the example and giving technical instruction. Demonstrates acute knowledge of industry trends and emerging technologies. Attends industry seminars and forums on a regular basis.

Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings.

These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South.

Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.

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Core Accountabilities:

* Organizational Impact: Performs non-routine tasks that significantly impact team's performance with minimal guidance. * Problem Solving/ Complexity of work: Conducts research and analysis to solve some non-routine problems.* Breadth of Knowledge: Applies broad job knowledge and has basic job skills in other areas.* Team Interaction: Provides informal guidance and support to less experienced team members.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas. - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.- Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond.- Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively: - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation: - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Certified Community Health Worker - Community Health Worker Training Program of Tennessee - Community Health Worker Training Program of Tennessee

Work Experience:

Relevant Work Experience

Experience Level :

Less than 1 year

Education:

High School Diploma or GED (Required)

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.