Office and Administrative Assistant

Who you are:

You are a highly organized and resourceful professional who thrives in a dynamic, people-first environment. You bring a strong sense of ownership to your work — anticipating needs, solving problems proactively, and ensuring that both the office and the people within it operate at their best.

You are an effective communicator who can engage confidently across all levels of an organization, from first-time visitors to senior executives. You understand the importance of discretion, professionalism, and attention to detail — especially when supporting leadership. Above all, you are someone who takes pride in creating an environment where others can do their best work.

Role & Responsibilities

This role sits at the intersection of office operations and executive support. Reporting to the CEO’s Executive Assistant, this role serves as a key resource for both the day-to-day function of our office and the administrative needs of our leadership team.

Office Management & Operations

• Maintain a clean, organized, and well-stocked office environment that reflects Supergoop!'s vibrant brand
• Manage office inventory, including supplies, snacks, and equipment; anticipate needs before they become problems
• Place and track orders; restock and organize supplies as needed
• Coordinate with vendors for office services, maintenance, and deliveries
• Ensure common areas, kitchens, and conference rooms are tidy, functional, and guest-ready at all times
• Identify opportunities to improve office systems and processes

Reception & Guest Experience

• Serve as the first point of contact for all visitors, couriers, and guests — setting a warm, professional tone from the moment they walk in
• Greet and assist guests, ensuring a seamless and welcoming experience that reflects our company culture
• Manage incoming and outgoing mail and packages, including logging and routing as needed
• Oversee conference room scheduling and setup, ensuring spaces are properly arranged and equipped
• Support internal meetings with logistics coordination (room prep, AV setup, refreshments, etc.)

Administrative Support

• Provide calendar support for several executives, including scheduling meetings, managing conflicts, and coordinating across time zones
• Liaise closely with the CEO's Executive Assistant to align calendars and scheduling across the Executive Leadership Team (ELT)
• Assist with meeting coordination and logistics, including preparing materials, taking notes, or arranging travel when needed
• Support ad hoc administrative tasks and special projects as assigned
• Handle sensitive information with a high degree of professionalism and discretion

Qualifications/Experience

• 1–3 years of experience in an office coordinator, administrative assistant, or receptionist role
• Exceptional organizational skills with strong attention to detail
• Strong written and verbal communication skills; professional and personable in all interactions
• Proficiency in Google Workspace (Gmail, Calendar, Docs, Sheets) and/or Microsoft Office
• Ability to multitask, prioritize, and stay calm under pressure in a fast-paced environment
• Proactive mindset — you anticipate needs and act without always being asked
• Discretion and good judgment when handling confidential information
• Experience supporting C-suite or senior executives

Nice-to-Haves:

• Familiarity with tools like Slack, Zoom, Notion, or similar workplace platforms
• Background in consumer goods, beauty, retail, or a similarly dynamic industry
• A genuine passion for wellness, beauty, or the Supergoop! brand

Supergoop! shines bright for you and offers employees:

• Health & Wellness: Comprehensive medical, dental, and vision insurance, prescription coverage, and free preventive care.
• Savings & Spending Accounts: Health Savings Account (HSA) with employer contributions, Flexible Spending Accounts (FSA) for healthcare, dependent care, and commuting.
• Family Support: Fertility and family-building benefits through Kindbody (IVF, IUI, egg/sperm freezing, and more), plus caregiving support resources.
• Mental Health & Wellbeing: Access to mental health programs, financial counseling, and wellness perks through the Bennie Marketplace.
• Income Protection: Company-paid life insurance, accidental death & dismemberment (AD&D), and short- and long-term disability coverage.
• Lifestyle Perks: Commuter benefits, exclusive employee discounts through PerkSpot, and optional benefits such as pet insurance.
• Time Off: Four weeks of accrued Paid Time Off, generous Company Holiday Schedule, Unlimited sick time, Birth(day) off, Flexible Summer Friday’s, 2-Week Work From Anywhere @ the end of August (conclusion to Summer), Soft Office Close from Christmas - New Years
• Future Planning: 401(k) retirement savings plan with company match.
• Employee Perks: Portfolio Rewards and Discounts, Product Discount, Troop Supergoop! Referral Program
• Environment: Hybrid work environment in bright and sunny offices in New York City

Starting Salary Range Based on Qualifications & Experience: $70k - $80k/year + 8% bonus potential