Reservations Intern

Are you a real people person who wants to help inspire traveling professionals to stay at Zoku? Then keep reading! Zoku is not your typical hotel: we offer a relaxed place to stay, work and meet new people, while helping guests feel connected to the local scene. TELL ME MORE During your Reservations Internship (starting in August 2026) you are the first and central point of contact for our guests (or as we like to call them, residents). You are responsible for coordinating Zoku’s reservations and (online) guest communications throughout all of our properties in Amsterdam, Copenhagen, Vienna, and Paris! You will learn from a team of Commercial rockstars, report to Zoku’s Reservations Supervisor and work alongside our Marketing and Sales teams. WHAT WILL YOU DO? No day looks the same as a Reservations Intern … but here’s a glimpse of what you can expect: Hitting the books: You’ll be responsible for processing all incoming requests, while managing all overnight and group enquiries. This includes answering any in-house questions. You will also help to monitor and control our online OTA channels. You’ve got mail: Strengthen your communication skills by communicating daily with our future guests. You'll be responsible for responding to incoming emails in our inboxes. Love a good chat: With a love for good conversations, you’ll also be responsible for answering guest questions and following-up with booking requests over the phone.