IT Operations

We are looking for a highly organized and detail-oriented Executive Assistant – IT Operations to support day-to-day operational execution across both people and technology functions. This role will play a critical part in ensuring smooth employee lifecycle processes while also managing core IT coordination tasks such as access provisioning, systems administration, and equipment logistics. The ideal candidate is process-driven, tech-savvy, and comfortable working cross-functionally in a fast-paced environment. Key Responsabilities IT Operations Set up new hire laptops remotely. Manage user account provisioning and deprovisioning across internal systems (e.g., Google Workspace, Slack, ATS, HRIS, SaaS tools) Maintain and audit access controls and permissions , ensuring security and compliance Coordinate equipment logistics (ordering, shipping, retrieval, inventory tracking) Serve as the first point of contact for basic IT support requests and escalate when needed. Support the implementation and administration of new tools and systems Ensure smooth onboarding/offboarding IT workflows

1+ years of experience in operations, IT support, or administrative roles Strong familiarity with SaaS tools and user management systems (e.g., Google Workspace, Slack, Notion, HRIS, ATS) High attention to detail and strong organizational skills Ability to manage multiple workflows and prioritize effectively Strong communication skills (written and verbal) Comfortable handling confidential information Proactive mindset with a focus on process improvement English skills. Nice to Have Basic understanding of IT security and access management best practices Experience with remote team operations Familiarity with tools like Okta, Jira, or similar

• All statutory benefits per Colombian labor law (health, pension, severance, prima de servicios) • Prepaid medicine • Yearly Academic Budget • Work from abroad policy • Home office setup