Seminolehardrock
Manager, Surveillance
Company
Role
Manager, Surveillance
Location
United States of America
Job type
Full time
Posted
Yesterday
Salary
Job description
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits
Job Description:
PRIMARY RESPONSIBILITIES
Responsible for assisting the Director in the overall Surveillance operations.
Maintain the integrity and confidentiality of the Surveillance department.
Supervise the surveillance of VLT operations, guests, team members, drops and monetary transactions.
Interact and communicate with other department managers and all other regulatory personnel when necessary.
Oversee department personnel including hiring, disciplinary actions and performance evaluations.
Oversee schedules and assignments; maintains files and reports prepared for Surveillance as needed to implement gaming operations.
Oversee training of the Surveillance employees and establish internal policies and procedures for the staff.
Oversee Surveillance investigations of all types.
Assist in reviews, analyzes and determines equipment needs and installation of cameras, and works with applicable vendors to manage projects and ensure all needs and expectations are met.
Reviews any expansion projects and ensure sufficient camera coverage and proper placement.
Assist and prepares department operating budget, monitor progress and take action on budget variance items.
Perform the duties of a Surveillance Observer as required.
Attend and participate in meetings, completing follow-up as assigned.
Perform work regularly and predictably.
Perform all other duties as assigned.
QUALIFICATIONS
This knowledge and these abilities are typically acquired through a Bachelor’s Degree (BA), a minimum of five to seven years gaming experience and three to five years casino surveillance experience along with a significant knowledge in casino operations. Minimum three years supervisory or management experience required.
SKILLS
Strong leadership and interpersonal skills
Excellent interpersonal, oral and written communication skills.
Meticulous, organized and accurate
Extreme confidentiality.
Familiarity with a variety of computer systems and applications.
Be flexible to work varying shifts and time schedules as needed.
Communicate effectively with all levels of employees and guests.
Manage multiple details and tasks concurrently in a changing environment.
Able to work effectively in a team environment.
Analyze and think about how possible solutions impact on the entire operation.
PHYSICAL DEMANDS
Ability to stand and sit for extended periods of time.
Ability to walk distances.
Ability to lift 30 to 40 lbs.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.
