Digitisation Lead Origination, Mortgages

ING Australia is seeking a Digitisation Lead – Mortgage Origination. When you come to work at ING, you’re joining a modern and progressive team where individuality isn’t just accepted — it’s encouraged. You’ll be surrounded by people who are inclusive, collaborative and committed to helping you reach your full potential, which is why we’re proud to be recognised as an Employer of Choice for Gender Equality. 

This is a high-impact leadership role at the forefront of digital transformation in mortgages origination. You will be responsible for driving delivery, performance and direction across an established platform strategy and vision, ensuring continued momentum and alignment with both local and global priorities in a fast-changing environment. 

Leading a team of experienced SMEs, you will provide clear direction, coaching and support while navigating a complex stakeholder landscape. You’ll work closely with global partners, balancing priorities and championing Australian interests, while acting as a confident decision-maker and momentum driver to ensure the business continues moving in the right direction. 

What you’ll do  

• Lead and mentor a team of high-performing SMEs, providing clear direction, support and ongoing development 

• Drive delivery and execution across mortgage origination, ensuring targets are met and momentum is maintained 

• Steer priorities and make critical decisions to keep the function moving in the right direction 

• Manage and influence senior stakeholders locally and globally within a complex matrix environment 

• Champion digital transformation and continuous optimisation across the mortgage origination journey 

What we’re looking for  
 

• Exceptional leadership capability with a proven track record in coaching and developing teams 

• Deep mortgage origination expertise (essential) 

• Demonstrated ability to operate and influence effectively in a global, matrix organisation 

• Proven delivery focus – someone who drives outcomes, meets targets and makes the right decisions 

• Comfortable engaging globally (including evening calls) and able to balance local priorities with global direction 

What’s in it for you? 

• Discounted ING Health Insurance  

• An additional Rest Day to support your wellbeing  

• An IMPACT day to volunteer on an approved sustainability activity  

About Us  
  
At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.