IT Specialist / Associate IT Specialist - Information Technology Services Office

Department: Information Technology Services Office

Job Posting Details

 

The Information Technology Services Office (ITSO) is responsible for developing and managing the University’s IT infrastructure and information systems. We champion the effective and innovative uses of IT to support learning, research, and administrative activities. The Enterprise Architecture & Technology team in ITSO manages a broad range of advanced technologies including public and private clouds, identity and access management, server and desktop environments, application platforms, AI technology, and High-Performance Computing (HPC) clusters for research computation.

We are seeking skilled IT professionals to join the Enterprise Architecture & Technology team.

Key Responsibilities

• Manage and support operations for servers and storage in data center environment.
• Manage and support public and private cloud platforms.
• Conduct system monitoring, security patching, performance tuning and capacity planning.
• Support change management, release coordination, ensuring compliance with control processes.
• Maintain documentation of system configurations, procedures, and operational guidelines.
• Stay current with emerging technologies and new products, plan and implement new solutions to meet business needs and improve operational efficiency.

Requirements

• Bachelor's degree in computer science, engineering, information systems, or a related field
• At least three years of relevant experience.
• Hand-on experience in Windows server, Linux system administration (RHEL, Ubuntu), storage systems (Dell, Pure Storage) and network (FC, RoCE).
• Experience in virtualization technologies (VMware, Azure Local, Sangfor) and containerization technologies (Docker, Kubernetes).
• Experience in backup solution (Veeam, NetBackup) in an enterprise data center scale.
• Familiar with cloud platforms including Azure, AWS, or AliCloud.
• Familiar with scripting for automation and monitoring needs, experience in AIOps is a definite advantage.
• Good command of written and spoken English and Chinese.
• Excellent analytical, problem-solving, communication, and teamwork skills with a self-initiative attitude.
• Ability to work effectively under pressure and manage multiple tasks.

Applicants with less relevant experience but a strong interest in developing skills in these areas may be considered for the position of Associate IT Specialist. (Duration: 2 years, renewable)

Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of contract.

Please apply on or before: 3 June 2026.

(Information provided by applicants will be used for recruitment and other employment-related purposes.  Applicants should read the Personal Information Collection Statement before submission of application.)

HKUST is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect.