Jensenhughes
Senior Manager – IT Infrastructure & Operations
Salary
Job description
Company Overview
Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.
Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.
At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization.
Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.
Job Overview
We are hiring a Senior Manager, IT Infrastructure & Operations, to lead the design, stability, and execution of our enterprise IT environment. This role is responsible for overseeing core infrastructure across Microsoft platforms, Azure (including GCC/GCC High), virtualization platforms, Linux and Windows server environments, Cisco networking, and enterprise systems—while ensuring high availability, security, and operational efficiency.
This is a hands-on leadership role that blends deep technical expertise with operational discipline, people management,
and cross-functional collaboration.
Key Responsibilities
Infrastructure Operations & Reliability
- Own day-to-day IT infrastructure operations across on-prem and cloud environments
- Ensure high availability, performance, resiliency, and recoverability of critical systems
- Lead incident response, root cause analysis, and continuous operational improvement
Microsoft Ecosystem Ownership
- Oversee Windows Server, Active Directory, Microsoft 365, and identity infrastructure
- Ensure secure configurations, access controls, and identity governance
- Maintain operational stability and lifecycle management of Microsoft platforms
Cloud, Virtualization & Platform Infrastructure
- Manage Azure Environments, including GCC and GCC High
- Oversee server virtualization platforms supporting enterprise workloads
- Ensure reliable operation of both Linux and Windows server environments
- Partner with Information Security to implement secure architectures and compliance controls
Network Infrastructure (Cisco)
- Oversee Cisco-based enterprise network infrastructure
- Ensure network reliability, performance, and capacity planning
- Drive coordination for upgrades, maintenance, and vendor support
Infrastructure Modernization
- Lead infrastructure upgrades, patching, and technology lifecycle management
- Reduce technical debt and improve system resilience and operational efficiency
- Supporting automation and modernization initiatives
Team Leadership & Execution
- Lead and develop the IT infrastructure and operations team
- Drive accountability, execution, and operational excellence
- Coach team members and foster a culture of reliability and ownership
Must-have Qualifications
- 12–15 years of progressive IT infrastructure experience
- Strong expertise in Microsoft infrastructure technologies
- Hands-on experience with Azure, including GCC/GCC High
- Experience managing virtualization platforms and Linux/Windows server environments
- Strong knowledge of Cisco networking
- Proven people leadership and operational management experience
Preferred Qualifications
- Experience supporting regulated or government-compliant environments
- Familiarity with cloud governance and security frameworks
- Exposure to infrastructure automation and modernization tooling
Key Outcomes
- Reliable, resilient, and scalable IT infrastructure
- Secure and compliant Azure/GCC environments
- Improved incident response and operational maturity
- High-performing infrastructure and operations team
#LI-KV1
Please note that the salary range provided is a good faith estimate for the position at the time of posting and not a guarantee of compensation. Final compensation may vary based on factors, including but not limited to, responsibilities of the job, education, experience, knowledge, skills, and abilities, geographic location, internal equity, alignment with market data.
Jensen Hughes offers a competitive total rewards package, which includes a retirement plan, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position and location.
Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
At Jensen Hughes, we embrace innovation and understand that people are increasingly using artificial intelligence (AI) tools like ChatGPT and other generative platforms to learn, prepare and communicate. We have provided some guidelines regarding the responsible use of AI in the recruitment process. Please click here to review.
The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose.
*Policy on use of 3rd party recruiting agency for direct placements
Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to “staffing firms” or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.
