Senior Quality Control Manager

As a Senior QC Manager, you are Suitsupply’s senior quality lead across a network of production sites, responsible for the consistency and integrity of every garment before it leaves the factory. You will manage a team of factory-embedded QC Inspectors, drive rigorous inspection standards, and act as the primary bridge between the factory floor and Suitsupply’s central quality function. Regular factory visits are a core part of this role — this is a hands-on, field-present leadership position that combines people management, data analysis, and supplier development to directly influence the quality of Suitsupply’s global product.

What you will do

• Lead and develop a team of QC Inspectors embedded across assigned factories.
• Oversee Stage 5 (FRI) inspection quality across all assigned factories, ensuring AQL compliance and consistent application of Suitsupply inspection criteria.
• Review and validate inspection reports and Stage 7 defect data submitted by inspectors.
• Monitor factory scorecards and identify quality trends, systemic issues, and risk patterns across the region.
• Escalate critical quality issues to the Head of Quality and coordinate cross-functional responses.
• Conduct regular factory visits to audit inspection quality and support inspector development — travel is a central part of this role.
• Lead Stage 4 (in-line) reporting oversight, ensuring early risk identification is acted upon.
• Partner with Sourcing and Product teams on new factory onboarding and capability assessment.
• Drive Phase 2 factory capability development initiatives across assigned factories.
• Maintain strong relationships with factory QC and production management teams.
• Contribute to the continuous improvement of inspection standards, tools, and processes.

Who you are

• 5+ years of experience in garment quality management, ideally within menswear, tailoring, or shirts.
• Proven experience managing a team of quality inspectors across multiple production sites.
• Deep knowledge of garment construction, AQL inspection standards, and defect classification.
• Strong ability to read and interpret tech packs, grading specs, and workmanship standards.
• Knowledge of PLM systems, including tech pack workflows.
• Experience working directly with garment factories across international sourcing regions.
• Excellent written and spoken English; proficiency in additional languages relevant to the factory region is a strong advantage.
• Analytical mindset with experience using quality data to drive factory improvement.
• Leads by example with a high, consistent standard for quality and workmanship.
• Objective and decisive — holds the line on quality independently of factory and commercial pressure.
• Strong people manager who can develop inspector capability across remote, multi-site teams.
• Clear communicator who translates factory-floor detail into management-level insight.
• Data-driven, using scorecard trends and defect analysis to prioritize actions.
• Disciplined and accountable, comfortable managing autonomously across a complex, high-volume manufacturing region.
• Willing to relocate and travel regularly to factory locations.

What you will get

• Autonomy: We empower you to take ownership, make meaningful decisions, and drive impact without layers of sign-off.
• Growth: We see your potential as a key asset. At Suitsupply, you’ll have abundant opportunities to learn, grow, and excel in a supportive environment that encourages development at every step.
• Incentivized Bonus: Earn a performance-based bonus tied directly to your productivity and results.
• Corporate Social Responsibility: Our commitment to sustainability and ethical business is unwavering. We work exclusively with suppliers who uphold the highest standards, in alignment with the International Labor Organization.
• Style: Immerse yourself in a world of beautifully crafted, high-quality products, and enjoy a 40% discount on Suitsupply products.