At Athena, we power possibilities through transformative delegation. True leaders reflect on what they want in life and map out the path to get there. Athena is the path. We pair rigorously-tested delegation coaching technology with exceptional Executive Partners across the Philippines, Guatemala, Kenya, and Colombia to keep our driven clients moving forward. The result is 10x more leverage, more time, and more impact in work and life.

Responsibilities

Administrative & Executive Support

• Own complex calendar management: hearings, interviews, consultations, and policy review meetings; proactively resolve conflicts. 

• Coordinate logistics for hearings and meetings (rooms/links, attendees, notices, decks, minutes, follow-ups). 

• Manage incoming requests and triage emails; maintain a shared task list and SLA tracker. 

• Prepare, format, and version documents; maintain signature workflows (e-sign / wet signatures). 

• Support expense tracking, basic procurement (e.g., transcription, courier), and vendor coordination.

Drafting & Correspondence (Letters, Memos, Forms)

• Draft routine to moderately complex ER letters and communications.

• Policy and advisory memos to Management; acknowledgment and follow-up emails.

• Maintain and improve letter templates, style guides, merge fields, and boilerplates; ensure alignment with company policy and due-process requirements. 

• Track versions and approvals; ensure plain-language and culturally appropriate tone.

ER Case Support & Paralegal Work

• Run ER case intake: open case files, assign identifiers, check completeness, and log SLAs. 

• Build evidence packets (attachments, chat/email extracts, affidavits, attendance logs). 

• Prepare hearing folders/agendas; support during hearings; draft/clean up minutes within agreed TAT. 

• Maintain compliance logs (case tracker, sanctions register, corrective actions, closure checklist). 

• Coordinate with C&B, Security, IT, and Managers for documentation and asset/account actions.

Document Management & Filing

• Implement a clean folder taxonomy and naming convention; file emails and exhibits systematically. 

• Manage retention schedules and access controls; enforce least-privilege permissions. 

• Handle e-filing to agencies/internal systems when required; maintain proof of service/receipt.

Reporting, Metrics & Knowledge

• Weekly dashboards: case volumes, letter TATs, open actions, hearings calendar, closure rate. 

• Maintain a “playbook” for workflows, checklists, and templates; update when policies change. 

• Support audits and readiness checks (e.g., due-process documentation, Data Privacy).

Qualifications

• Bachelor’s degree in Legal Management, Human Resources, Business Administration, or a related field.

• 2–4 years of experience in a paralegal, employee relations, legal operations or executive coordination role.

• Strong knowledge of administrative due process and labor documentation

• Experience supporting hearings and investigations through case documentation or assisting with legal/HR compliance processes.

• Excellent written and verbal English communication skills, with the ability to draft professional correspondence, memos, and reports with strong attention to tone and detail.

• Highly organized with strong document management, filing, and version control skills.

• Strong attention to detail and ability to maintain confidentiality when handling sensitive employee and company information.

• Able to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment with minimal supervision.

• Strong coordination and stakeholder management skills, with the ability to work cross-functionally with HR, Legal, IT, Security, and business leaders.

• Familiarity with Philippine labor law, documentation standards, and data privacy practices is preferred.

• Willing to work onsite in our QC hub once a week.