Job Title

TFS State Dispatch Coordinator

Agency

Texas A&M Forest Service

Department

ESF4 Statewide Dispatch

Proposed Minimum Salary

$6,737.50 monthly

Job Location

College Station, Texas

Job Type

Staff

Job Description

The Dispatcher Coordinator provides leadership to the agency’s dispatch staff. Supervises dispatch functions such as training, quality assurance/quality improvement, compliance, data interpretation and strategic planning. Works in coordination with the Statewide Dispatch Deputy Chief, Field Ops personnel and other agency departments to provide high quality services. Works with various programs to provide support services. Serve as a representative to Southern Area Coordination Center for the agency.

Responsibilities:

-Provides leadership and direction to assigned team. Develop and maintain excellence in delivery of assigned programs. Serve as Subject Matter Expert for Dispatch and Intelligence Programs. Participate in Emergency Response by providing oversight to dispatch, intel and general coordination programs. Ensure the agency remains in compliance with all state and federal regulations. Emergency Response is an essential duty of this position.

-Provides oversight and leadership to assigned staff.  Work with staff on employee development opportunities.  Build and maintain depth in positions. Monitor and assist with assigned tasks.  Build and maintain depth in positions. Utilize non-assigned staff for response functions when possible to build knowledge. Establish, maintain and model a service-oriented culture that supports the organizational values.

-Ensure budgets and inventory are properly managed.  Collaborate with others to ensure grant goals and objectives are completed.  Ensure grant money is properly used and reported on.  Ensure the maintenance and proper operations of dispatch space, system and equipment.

-Work with USFS on staffing and other needs at Texas Inter-agency Coordination Center.  Ensure building is properly maintained. Works closely with Deputy Chief ESF4 Statewide Dispatch to improve systems.

-Ensure all administrative duties are completed properly, such as environmental health and safety, credit card compliance, fuel logs, and related duties.

-Other duties as assigned.

Working Conditions: May require working long hours with minimal rest and in primitive conditions, exposure to harsh environmental conditions such as smoke, wind, sunlight, rain and temperature extremes.  May result in exposure to emotionally stressful situations. Persons serving in fire operation positions must meet a physical standard with includes successfully completing the appropriate annual work capacity test. May require walking long distances, standing for extended periods, twisting, bending, reaching and kneeling.  May require lifting and carrying heavy objects.  May require driving motor vehicles for long distances.  May require operating computers with monitors for extended periods of time. May require extended communication with visitors and employees in person, electronically or by phone. May require infrequent travel in agency vehicles with overnight stays.

This is a security-sensitive position.  The individual in this position is required to handle Protected Health Information (PHI) as defined by HIPAA regulations.  The individual is required to handle PHI in accordance with A&M System's policy and is further required to complete HIPAA training as a condition of employment, within a reasonable timeframe after the individual's employment and on an as-needed basis thereafter.

Benefits: Texas A&M University System strives to support the health and wellness needs of our diverse workforce. Texas A&M Forest Service offers a competitive benefits package including medical, dental, vision, life and long-term disability insurance, retirement benefits, paid time off and health and lifestyle programs as well as educational incentives and tuition reimbursement opportunities. Some additional benefits include the ability to accrue compensatory time off, overtime on emergency response and a physical fitness incentive of $500 for passing the arduous test (walk three miles wearing a 45-pound pack in 45 minutes or less) each year.

Education and Experience:

Required Education: Bachelor's degree in Emergency Management, Fire Administration, Business Administration or related field.

Preferred Education: Master's degree in Natural Resource Management, Forestry, Emergency Management, Fire Administration or related field.

Required Experience: Four (4) years of experience with a fire or emergency response agency.

Knowledge, Skills and Abilities:
Required Knowledge: Proficient in Microsoft Word, Excel and PowerPoint.
Required Skills: Strong interpersonal skills. Strong communication and organizational skills.

Required Abilities: Sound judgement. Great attention to detail. Ability to lead others. Ability to work long hours in time of need. Multi-task and work cooperatively with others.

Registrations, Certifications, and Licenses:
Required: Class C drivers license or ability to obtain one within 30 days of date of hire. NIMS: 100, 200, 300, 400, 700, 800

Preferred: NWCG Qualification of Expanded Dispatch Supervisory Dispatcher (EDSP), Initial Attack Dispatcher (IADP) and Aircraft Dispatcher (ACDP).

Applicant Instructions:

Resume, cover letter and transcript are REQUIRED to be uploaded to application. References are required to be entered in the secondary questionnaire section of the application. Certifications are preferred to be uploaded to the application.  Documents/certifications can be uploaded in the "My Experience" page in the "Resume/CV section.  More than one document can be uploaded; just click the "Upload" button for each document.  Documents can only be loaded at this time and cannot be uploaded once the application is submitted.  If there are any issues uploading documents, please contact 979-458-6690.  Please check your spam folder in case more information is sent in regards to this position.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.