Toledo Complex Food & Beverage - Office Supervisor

At Legends Global, we are the premier hospitality partner to the world’s greatest live events, venues, and brands. Through our fully integrated service model, we deliver exceptional experiences across every touchpoint—from hospitality and venue management to partnerships, merchandise, and live event operations.

With a network of more than 450 venues worldwide, hosting over 20,000 events and entertaining 165 million guests annually, our success is driven by ambitious thinking, collaboration, and bold execution. We are committed to fostering an inclusive environment where team members can grow, contribute, and thrive.

Winning is an everyday mindset at Legends. Join our team and help create unforgettable experiences.

The Role

The Toledo Complex includes both the Huntington Center and the Glass City Center. The Office Supervisor provides administrative and operational support across both venues.

Under the direction of the Human Resources Director, this role supports recruitment, employee scheduling, and a wide range of administrative functions to ensure efficient daily operations.

Essential Duties and Responsibilities

The Office Supervisor performs a variety of administrative and operational functions in support of the venue team, including but not limited to:

• Drafting letters, reports, and other correspondence in a timely and accurate manner
• Providing routine information regarding events, operations, policies, and procedures
• Maintaining records and files (e.g., attendance, event files, expense reports, employee records)
• Preparing and managing staff schedules as needed
• Enforcing corporate policies and procedures and staying informed on office operations
• Supporting recruitment efforts, including scheduling interviews, assisting with hiring processes, and coordinating employee scheduling
• Meeting with vendors and non-profit groups to assist with scheduling, coordination, and contract execution (under direction of leadership)
• Maintaining office supplies and ordering materials through corporate systems
• Serving as the custodian of all current and archived office records
• Managing contracts and lease agreements for office equipment (copiers, computers, software, etc.)
• Assisting with budget planning, including cost projections for office-related expenses
• Reviewing and/or preparing labor schedules
• Performing additional duties and responsibilities as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
• High school diploma.
• Six months of experience in office management principles and procedures.
• Work independently, exercising judgment, and initiative.
• Excellent verbal and customer service skills.
• Knowledge of MS Office and typing skills.
• Ability to participate in a team environment.
• Ability to understand written and oral direction and communicate same with others.
• Mobility is needed to attend various meetings and events. Hours may be extended or irregular to include nights, weekends and holidays. Travel may be required.

Skills and Abilities

• Work independently, exercise judgement and initiative.
• Work in a fast-paced environment.
• Remain flexible and adjust to situations as they occur.
• Work effectively under pressure and/or stringent schedule and produce accurate results.

Computer Skills  

• Operate a personal computer using Outlook, Windows, Word, Excel, and other standard office equipment. 
• Ability to understand and operate the property’s work order system to submit and complete work orders.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

• Must perform strenuous physical duties at times, including lifting, carrying, moving, and climbing.
• Must be able to lift 75lbs.
• Must be able to stand and work on your feet for 8-10 hours a day.
• Must be able to stretch and reach.
• Climbing ladders and working from heights as necessary.

Note

The essential responsibilities of this position are described below the above headings.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor