Harman
Customer Support & Production Planner
Company
Role
Customer Support & Production Planner
Location
Hungary
Job type
Full time
Found on Mokaru
YesterdaySeen before
Salary
Job description
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
About the role
As a Customer Support and Production Planner, you will play a pivotal role in coordinating between OEMs and HARMAN departments to ensure timely order fulfillment and production. You’ll develop comprehensive short- and long-term production plans, monitor material availability, and adapt schedules to meet changing customer demands. This position requires close collaboration with customers, SIOP demand planning, material planning, project and production teams to optimize delivery timelines and also to support new product launches. Your work will help keep operations smooth, efficient, and aligned with customer expectations.
What You Will Do
Manage customer orders and maintain regular communication with customers
Assess manufacturing requirements and follow up on production needs in line with customer expectations and delivery deadlines
Prepare short-, mid-, and long-term production plans based on customer demand and forecast data
Provide delivery schedules to the warehouse to support on-time shipments
Coordinate with Production to define and implement actions in case of production backlogs
Check material availability and ensure continuous alignment with the Purchasing team
Monitor changes in customer requirements and coordinate demand fluctuations with customers, Sales, the Demand Planning team, and other plant functions
Support project activities related to new product launches, ramp-ups, production phase-outs, and outsourcing activities
Prepare statistics and monitor relevant KPIs and operational performance indicators
Maintain master data for finished and semi-finished products, ensure correct and up-to-date system status, and review MRP results
What You Need to Be Successful
Higher education - preferably logistics, business and management, supply chain management or minimum 2 years experience in logistics (production planning, customer relations)
Fluent communicative Hungarian and English language skills in oral and written form
Knowledge of a business management system - preferably SAP
MS Office skills, especially user-level Excel knowledge
Bonus Points if You Have
University degree in Logistics, Economics and Management, Supply Chain Management or experience in logistics (production planning, customer relations)
Several years of experience in electronics or automotive manufacturing
Knowledge of production planning programs (SAP - LMPC, SAP - IBP)
What We Offer
As part of an international team, you can work with some of the world's largest car manufacturers
Competitive benefits package
Opportunity to participate in ongoing professional training
Career and development opportunities
Employee discount on HARMAN (JBL®, AKG®, HARMAN Kardon®) products
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
