Data Analyst (Growth)

We are looking for a Data Analyst to own analytics for our internal communications and notifications platform used across multiple products. In this role, you will build reporting and monitoring for communication performance, customer engagement, and cost efficiency, while helping optimize how and when customers receive communications.

You will also contribute to the development of self-service tooling that enables product teams to independently manage communication campaigns at scale. The role requires strong SQL skills, structured thinking, and the ability to turn business needs into scalable analytical solutions..

YOUR FUTURE RESPONSIBILITIES AWAIT

• Track and analyze delivery, open, and engagement rates across various communication channels
• Monitor and report on communication costs; identify optimization opportunities
• Develop and maintain frequency capping rules to prevent customer over-communication
• Build a self-service tool enabling product teams to set up and manage communication campaigns independently
• Support product teams with communication configuration until self-service tooling is in place

WHAT WE EXPECT FROM THE CANDIDATE

• 1.5+ years of experience in a data or analytics role
• Proficient in SQL — able to write and review complex queries
• Familiarity with A/B testing and experimentation frameworks
• Strong critical thinking skills
• High attention to detail and accuracy in analytical work
• Structured thinker, able to translate business needs into analytical frameworks

WOULD BE A BIG PLUS

• Experience with product or marketing analytics (push, email, or CRM channels)
• Experience building self-service dashboards or analytical tools