Promoter Operations & Ticketing Manager

Job Summary:

About Live Nation:

Join the team at Live Nation, where innovation meets live entertainment on a global scale! With 40,000 shows and 500 million tickets sold each year, we’re the industry leader, powered by 44,000 talented individuals worldwide. At Live Nation, we’re passionate about transforming live events and creating extraordinary moments for artists, event professionals, and fans.

Role Objective:

We are looking for a highly organised and commercially minded individual to join the team as Promoter Operations & Ticketing Manager. In this 12-month fixed term role, you will support the planning, coordination, and ticketing operations of tours for New Zealand based Promoters, helping to deliver successful live events from onsale through to settlement.

Working across ticketing, tour logistics, budgets, and stakeholder management, you will play a key role in ensuring tours run smoothly while maximising commercial outcomes in a fast-paced live entertainment environment.

If you're ready to contribute to the success of world-class events and enjoy working in a fast-paced environment, we want to hear from you. Apply now with your resume and a cover letter, showcasing why you’re the perfect fit for the role.

What you’ll be doing: 

• End-to-end tour coordination: Support tours from planning and routing through to settlement, including venue bookings, itineraries, and stakeholder communications.
• Budgeting & contracts: Assist with tour budgets, artist payments, settlements, and venue and artist agreements.
• Cross-functional collaboration: Coordinate with Promoters, Marketing, Partnerships, Production, Logistics, and Tour Accounting to ensure smooth tour delivery.
• Ticketing operations (NZ only based Tours): Manage ticketing strategy and operations including pricing, inventory management, event builds, on-sales, reporting, and settlements.

What you’ll bring:

• Previous experience in ticketing operations, tour coordination, event management, or similar live entertainment roles.
• Strong understanding of ticketing systems, inventory management, sales reporting, and event operations.
• Highly organised with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Strong communication and relationship management skills, with experience working across promoters, agents, venues, partners, and internal teams.
• Commercially minded and proactive, with strong problem-solving skills and confidence managing budgets, reporting, ticketing data, and revenue-driven initiatives.
• Adaptable, tech-savvy, and calm under pressure, with a passion for live entertainment and delivering exceptional fan experiences.

The Benefits:

• A vibrant, music-focused workplace fostering creativity and collaboration.
• Opportunities for professional development and career advancement.
• Access to concerts, events, and other entertainment perks.
• A diverse, equitable workplace where every voice matters.
• Comprehensive benefits, from volunteer days to wellness programs and mental health support.

Equal Opportunities: 

We are deeply committed to diversity, inclusion, and supporting our people. In our inclusive workplace, you’re encouraged to bring your whole self to work while maintaining a healthy work-life balance. As a growing business, we support your professional and personal development, offering opportunities to learn and grow alongside talented colleagues. We value talent in all forms and welcome applications from individuals of any gender, race, age, sexual orientation, religion, disability, or caregiving responsibilities.

#LNAPAC #LI-TO1

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.