Senior Inspector

*Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.

**This position may be eligible for compressed work schedule, pursuant to the Flexible Work Pilot Program. **

The NYC Department of Consumer and Worker Protection (DCWP) is the nation’s leading municipal enforcement agency charged with delivering economic justice. DCWP leverages its authority to bring New Yorkers real economic relief and protect them from predatory, deceptive, and unfair practices that violate their rights as consumers and workers. This includes pioneering cutting-edge protections, such as the City’s Consumer Protection Law, Protected Time Off Law, Fair Workweek Law, and Delivery Worker Laws, including the Minimum Pay Rate for delivery workers. Through licensing more than 45,000 businesses in over 45 industries, DCWP ensures fair competition and a level playing field for responsible small businesses that are integral to New York City’s vibrant communities. DCWP also provides essential services such as free tax preparation and financial counseling to ensure New Yorkers keep more of what they earn and can plan for their futures. DCWP is committed to making sure New York City is a fairer, more affordable place to live. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.

The Enforcement Division at DCWP seeks experienced employees to serve in Senior Inspector positions. The Senior Inspectors, reporting to the Borough Manager/Supervisor and upper management will be responsible for performing the duties of Inspector Assignment Level I, and current duties of Assignment level II, the senior inspectors will design and deliver trainings for staff.

Responsibilities include but are not limited to

• Conducts business education, qualifying, compliance, undercover, patrol inspections and participating in multi-agency enforcement actions;
• Working closely with other Divisions in developing checklists through feedback;
• Developing training manuals/documents to support consistency in operations;
• Researching laws, highlighting issues, developing protocols and procedures for inspections;
• Following up on dismissals and developing relevant training to minimize case loss;
• Delivering training in a one on one and group setting as needed;
• Leading test runs and recommending quality control measures for efficiencies;
• Assisting Associate Inspectors by making spot checks of investigations and reviewing reports of Inspectors.

INSPECTOR (CONSUMER AND WORKER - 33997

• A four-year high school diploma or its educational equivalent and four years of full-time, satisfactory experience conducting investigations or inspections for a consumer or worker protection agency; or
• A baccalaureate degree from an accredited college; or
• A satisfactory combination of education and/or experience, which is equivalent to "1" above. College education may be substituted for the required experience on the basis of 30 semester credits for each year of required experience. However, all candidates must have a four-year high school diploma or its educational equivalent.

License Requirement: Possession of a Motor Vehicle Driver License valid in the State of New York at the time of appointment. This license must be maintained for the duration of employment.