Head Baker

Responsibilities

Baking Operations Management:

· Oversee the daily baking operations, ensuring timely and efficient production of all baked goods.

· Prepare, bake, and present a variety of baked products according to the menu, recipes, and quality standards.

· Ensure consistency in product quality, presentation, and portion sizes across all batches.

Menu and Recipe Development:

· Collaborate with management to create and develop new bakery items or seasonal offerings.

· Adjust recipes and ingredients to maintain high-quality products and address customer preferences or dietary needs.

· Ensure that all recipes are followed precisely, including ingredient measurements, techniques, and cooking times.

Team Supervision & Training:

· Manage and lead the bakery team, including bakers, assistants, and other team members, ensuring effective communication and teamwork.

· Provide training, mentorship, and guidance to junior bakers, helping them develop their skills and ensure quality control.

· Conduct performance evaluations and maintain a positive, motivating work environment.

Inventory and Supply Management:

· Monitor inventory levels of baking ingredients and supplies, ensuring they are always stocked and fresh.

· Place orders for baking supplies and ingredients in a timely manner, working within budget constraints.

· Ensure proper storage of all ingredients, adhering to food safety guidelines and minimizing waste.

Quality Control:

· Oversee the quality of all baked goods, ensuring they meet the bakery’s standards for taste, texture, appearance, and freshness.

· Implement quality control procedures to maintain consistency and excellence in all products.

· Regularly inspect finished products and make adjustments as needed to meet high-quality standards.

 

 

Health & Safety Compliance:

· Ensure all baking activities comply with local health and safety regulations, including proper handling, storage, and sanitation of ingredients and baked goods.

· Maintain a clean, organized, and safe work environment, ensuring kitchen and equipment are regularly cleaned and maintained.

· Enforce hygiene and safety standards within the bakery, providing training to staff on food safety and proper handling techniques.

Customer Relations (if applicable):

· Interact with customers to gather feedback on products and address any concerns or suggestions.

· Adapt the product offerings based on customer demand, feedback, and seasonal trends.

Administrative Duties:

· Track and manage costs for ingredients and supplies, ensuring production is cost-effective while maintaining product quality.

· Assist in creating schedules for the bakery team to ensure proper coverage and efficient production.

· Prepare and submit reports to management regarding inventory, production, and staffing.

Additional Responsibilities:

· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.

Abilities/Key Competencies/Skills

Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.

 

Leading Myself

· Positive Orientation

· Operational Decision Making

· Self-Development & Management

Leading Others

· Developing an Empowered Team

· Leading an Engaged and Diverse Team

· Communication

Leading the Business

· Advocating Guest Passion

· Business Planning and Analysis

· Business Improvement and Change

 

Experience/Certificates/Education

· Experience: Experience: Minimum of 5 - 7 years of bakery experience in a senior culinary role, with at least 3 years in a management position preferably in a high-end restaurant or a luxury hospitality environment.

· Education: Culinary degree or equivalent professional training from a reputable culinary school preferred.

· Skills & Attributes:

o Extensive knowledge of baking techniques, ingredients, and production processes.

o Strong leadership, organizational, and communication skills.

o Ability to work efficiently under pressure and maintain high-quality standards in a fast-paced environment.

o Excellent attention to detail and a passion for baking and pastry arts.

· Language:

o Excellent reading, writing and oral proficiency in English language.

o Ability to speak other languages and basic understanding of local languages will be an advantage.

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.