Community Health Worker (CHW) – HIV Program (grant-funded) - Voorhees, Haddonfield, Sewell, and Burlington, NJ

Job Details

The Community Health Worker (CHW) supports individuals living with HIV by serving as a liaison between patients, providers, and community resources to improve access to medical care, behavioral health services, and supportive programs. This role focuses on patient navigation, care coordination, health education, and addressing social determinants of health, including transportation, food insecurity, insurance, language access, and financial barriers. The CHW assists eligible patients with grant-supported co-pay resources, promotes retention in care, and ensures compliance with the EIP grants.

Job Description

Patient Navigation & Care Coordination

• Assist patients in navigating HIV-related medical care, including primary care, specialty services, and behavioral health appointments

• Support linkage to care, retention in care, and re-engagement of out-of-care patients

• Coordinate appointment scheduling and follow-ups in collaboration with clinical and administrative teams

• Provide education on treatment adherence, preventive care, and available support services

• Provides emotional support to patients to ensure they remain/advance on the care continuum

Social Determinants of Health (SDOH) Intervention

• Conduct needs assessments to identify barriers such as transportation, food insecurity, housing instability, insurance gaps, and language access

• Connect patients to internal and external community resources to address identified needs

• Collaborate with community-based organizations and partners to enhance service delivery

• Facilitate support groups

Documentation, Compliance & Reporting

• Maintain accurate, timely documentation in electronic health records and program tracking systems

• Ensure compliance with the EIP grants, including Ryan White and Elixir, including eligibility verification and service documentation

• Participate in audits, monitoring visits, and quality improvement activities 

• Monitors patient no-show reports and conducts outreach to re-engage patients in services

Interdisciplinary Collaboration

• Work closely with providers, nurses, social workers, case managers, and administrative staff to ensure coordinated, patient-centered care

• Collaborate with interpreter services to support effective communication for patients with Limited English Proficiency (LEP)

• Participate in team meetings, case conferences, and program planning efforts

• Support quality improvement projects

Salary Range

$18.13 to $25.84 Hourly

The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive.

Positions posted as annual salaries reflect an estimated amount for a 1.0 Full-Time Equivalent (FTE) (i.e. 40 hour equivalent)), positions for less than 1.0 FTE will be prorated.)

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Kennedy Medical Group, Practice, PC

Primary Location Address

333 Laurel Oak Road, Voorhees, New Jersey, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.