Associate Program Manager - Brock Family Center for Applied Innovation

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Brock Family Center for Applied Innovation

Job Summary:

This position serves as the primary administrator for the Brock Center, owning core customer service and operational functions including scheduling, administrative support, and calendar management. In parallel, the role conducts research and advanced analysis—leveraging AI-enabled tools—to shape and validate early-stage healthcare startup concepts, identifying unmet needs and translating insights into actionable internal and external business opportunities across healthcare, life sciences, and digital health.

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DEPARTMENT SUMMARY

• Schedule calls and meetings for team members and Brock Center portfolio teams.  

• Manage calendars for team members and alert team members of deadlines and conflicts. 

• Maintain contact lists, distribution lists, and communication records. 

• Provides courteous and professional customer service across all interactions. 

• Track and follow up on project progress including deadlines, deliverables, and milestones. 

• Support organized digital and physical filing systems for documents, contracts, and correspondence. 

• Create or update templates, standard operating procedures, and knowledge bases. 

• Assist in researching vendors, suppliers, or resources for team needs and coordinating procurement. 

• Help onboard new hires and/or contractors. 

• Support Brock Center staff in developing and accomplishing short and long-range program goals and objectives through active management of multiple projects in parallel. 

• Takes meeting minutes and distributes as report to participants.

• Conduct structured research on healthcare markets, clinical workflows, patient needs, and regulatory landscapes to support high-potential startup opportunities. 

• Use AI-powered tools (e.g., literature analysis, market scanning, trend detection, competitive intelligence) to accelerate research, synthesize insights, and generate data-driven hypotheses. 

• Evaluate startup concepts for feasibility, differentiation, scalability, and alignment with healthcare industry constraints (clinical, regulatory, reimbursement). 

• Develop concise research outputs, including concept briefs, problem statements, value propositions, and evidence summaries to inform leadership and stakeholders. 

• Collaborate with cross-functional partners (clinical, technical, business) to refine concepts and translate research findings into actionable recommendations. 

• Monitor emerging technologies, AI applications, and innovation trends within healthcare to continuously inform concept ideation and refinement

• Educates Brock Center colleagues new skills acquired and/or efficient processes developed.

• Perform miscellaneous tasks as needed to ensure efficient day-to-day operations and increase Center capacity while obtaining professional growth. 

TECHNICAL CAPABILITIES
• Quality Management (Novice): Developing a systematic process of checking to see whether a process or service is meeting specific requirements.
• Networking (Novice): Build relationships through industry contacts, professional organizations and individuals.
• Peer Leadership (Novice): The ability to show leadership and influence people of equal rank in an effort to accomplish team goals.
• Financial Processes (Novice): Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.
• Process Improvement (Novice): Identifies, analyzes and improves upon existing business processes for optimization and to meet standards of quality.
• Program Management (Novice): Planning, organizing, and managing resources to bring about the successful completion of specific program goals and objectives.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Delivers job responsibilities that impact own job area/team with some guidance. Problem Solving/ Complexity of work: Uses existing procedures, research and analysis to solve standard job related problems that may require some judgement. Breadth of Knowledge: Requires subject matter knowledge within a professional area to meet job requirements. Team Interaction: Individually contributes to project/ work teams.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues priorities, working styles and develops relationships across areas. - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.- Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively :- Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation: - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.- Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

Less than 1 year

Education:

Bachelor's

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.